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  1. A/B Testing
  2. ABTEST-408

Operations runbook

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    • Resolution: Fixed
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    • Content Mngmt 6, Content Mngmt 7
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    Description

      eWe need an operations run book covering the main operational aspects of the A/B/n testing back-end (service). See also these links to some background on ops run books, what it is, why it's needed and how to write one and an example/template run book.

      Some main goals of the run-book are:

      • Define and document a process to share knowledge and reduce dependencies on individuals
      • Prevent production incidents, identify and fix problems before customers become aware
      • Enable us to react quickly and efficiently to production incidents
      • Clear and efficient procedure to restore service
      • Safe operational procedures for standard tasks (on-/off-boarding, backup/restore, upgrade, ...)

      Aspectes to cover:

       

       

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                nguyen.phung Nguyen Phung Chi
                mduerig Michael Duerig
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