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  1. E-commerce
  2. ECOMMERCE-485

Check/test the configuration for SF Commerce move of Sandbox Cluster

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    • Improvement
    • Resolution: Fixed
    • Major
    • None
    • None
    • None
    • Yes
    • Content Mngmt 15
    • 1

    Description

      Dear Partners,

      The Commerce Cloud On-Demand Sandboxes for Salesforce partners are moving to a new cluster. Those sandboxes are currently running in cluster US01 (as reflected in the sandbox URL). After the move, they will be running in cluster US03. All sandbox functions will remain the same.This move will reduce the number of sandboxes running on each cluster, balance the demand and resources, and enhance the stability of the sandboxes. It will also allow for providing services tailored for partners.h3. When:The move of the sandboxes will take place in the weekend of October 22-24, 2021, starting at 1:00 PM US Eastern time on October 22. This move will impact all Salesforce partners using the On-Demand Sandboxes.h3. Actions to take: * Sandboxes will be moved by Salesforce engineering team. Although sandbox owners do not need to take action during the move, it is advised that sandbox owners backup their sandbox data prior to the move

       

      • Please note that if there are services (such as Salesforce Order Management) that are registered or linked by the sandbox hostname/URL, those services will need to be reconfigured with the new sandbox hostname/URL.

      Help & Support:If you have trouble accessing your sandbox or API server, please make sure you have updated the configuration in Account Manager and you are using the updated URL as instructed above. If the problem persists, you can request help in one of the two ways

      Thank you!
       
      B2C Commerce Team|

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