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  1. Documentation
  2. DOCU-1904

Add versioning errors to troubleshooting section

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    • Improvement
    • Resolution: Unresolved
    • Low
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    Description

      From time to time we get tickets in support referring to versioning issues during publication.

      For example:

      2019-04-18 02:59:54,523 [ERROR] (default task-3) BaseVersionManager - failed to copy versionable node to version store, reverting all changes made in this session 
      javax.jcr.InvalidItemStateException: Node 407aec1e-5241-4be9-98a0-8ab5beb2b810 already exists
      
      OR
      
      [2019-02-25 09:38:41,768][ERROR] info.magnolia.cms.core.version.BaseVersionManager [ajp-nio-29566-exec-484]: failed to copy versionable node to version store, reverting all changes made in this session
      javax.jcr.version.VersionException: Unable to perform operation. Node is checked-in.
      

      We should create a new page in the Troubleshooting section about these different versioning errors and what steps that should be attempted to solve the problem. Or we could add to the already existing Publishing errors.

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              rgange Richard Gange
              rgange Richard Gange
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                Created:
                Updated: