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  1. Documentation
  2. DOCU-2821

Emphasize that reporting issues via email should be used only in emergency cases

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    • Resolution: Done
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    Description

      Please, emphasize that reporting issues via email (cloud-helpdesk@magnolia-cms.com) should be used only in emergency cases.

      Create an issue directly or send an email to cloud-helpdesk@magnolia-cms.com.

      Normally, customers/partners should use their already existing LDAP accounts to log in to the HD portal (mgnl.io/cloud-helpdesk) and create the ticket there.

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              mdrapela Martin DrĂ¡pela
              evystup Ervin Vystup
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