Quality

Why 

Quality Management is both a perspective and an approach to increasing customer satisfaction, reducing cycle time and unnecessary costs, and eliminating errors and Nucleus team rework. To achieve it, we want to measure bugs reported by customers or found internally because we want to:

• deliver product perceived as high-quality 
• find patterns/trends that can help us to be more bug-free
• automate processes so we can reduce time-cost 
• increase the satisfaction of our customers (internal and external) 

What is quality maintenance

Quality maintenance includes bugs and improvements reported