[ABTEST-409] Customer onboarding process Created: 04/Feb/21  Updated: 16/Mar/21  Resolved: 16/Mar/21

Status: Closed
Project: A/B Testing
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Neutral
Reporter: Michael Duerig Assignee: Unassigned
Resolution: Obsolete Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Relates
relates to ABTEST-408 Operations runbook Closed
Template:
Acceptance criteria:
Empty
Task DoR:
Empty
Date of First Response:
Epic Link: ABn GA tasks

 Description   

Internal Wiki page

We need to define a process for onboarding new customers:

  • Points of contact
  • Management of API keys
  • Usage plans
  • How many customers can we onboard / when?
  • ...


 Comments   
Comment by Michael Duerig [ 04/Feb/21 ]

nguyen.phung FYI

Comment by Laura Delnevo [ 16/Mar/21 ]

Invitation to Beta already suggests a onboarding process https://docs.google.com/forms/d/12aSaG6W62fYj0JWHQbMhwg5iRo4H0BmZKmLQFDbMN-k/edit

Comment by Michael Duerig [ 16/Mar/21 ]

Resolving as obsolete. For production the onboarding process should become part of the operations runbook (ABTEST-408) and for covering this during the public beta phase we have ABTEST-413

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