[ABTEST-515] Results tab is blank after 1+ weeks running Created: 25/Nov/21  Updated: 26/Aug/22

Status: Open
Project: A/B Testing
Component/s: None
Affects Version/s: 1.0.1
Fix Version/s: None

Type: Bug Priority: Neutral
Reporter: Laura Delnevo Assignee: Unassigned
Resolution: Unresolved Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screenshot 2021-11-25 at 11.12.43.png     PNG File image.png    
Issue Links:
Relates
relates to ABTEST-516 HTML fragment is not picked up for Cl... Open
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Epic Link: AuthorX Maintenance
Team: AuthorX

 Description   

AB Results are blank after 1+ weeks running, with visitors but no conversion

Steps to reproduce

On Corporate website:

  1. Test DE-ecom is running for over a week https://author-live-corp-webpre.de.magnolia-cloud.com/.magnolia/admincentral#app:abn-testing:browser;/DE-ecom:: 
  2. There are visitors hitting the page in this time frame, see also Google Analytics https://analytics.google.com/analytics/web/#/report/content-pages/a6575210w12667101p13294011/_[…]ecommerce%22,0%5D%5D&explorer-table.plotKeys=%5B%5D 

.. Logs, screenshots, gifs...

Expected results

Despite the test being running for over 1 week, the Results tab is blank.

I would expect to see data coming through to reinsure that the test is running - even if no conversions yet (e.g. we have page visitors but none of them clicked on the Form CTA - where the CTR is set now).

 

I would see, at least, data for Days RunningUnique Visitors, Estimated days (unknown) 

Actual results

Despite the test being running for over 1 week, the Results tab is blank

Workaround

NA

Development notes


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