[ECOMMERCE-464] Investigate - Salesforce seems to lose connection from time to time Created: 07/Sep/21 Updated: 22/Oct/21 Resolved: 19/Oct/21 |
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| Status: | Closed |
| Project: | E-commerce |
| Component/s: | None |
| Affects Version/s: | 1.2.6, 1.3.1 |
| Fix Version/s: | 1.3.2, 1.2.7 |
| Type: | Bug | Priority: | Major |
| Reporter: | Bartosz Staryga | Assignee: | Thuy To |
| Resolution: | Fixed | Votes: | 1 |
| Labels: | VN-Maintenance, cm-team-support, maintenance | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | 4.5d | ||
| Original Estimate: | Not Specified | ||
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| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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Affected version filled
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| Epic Link: | cm-team-support | ||||||||||||||||
| Sprint: | Content Mngmt 15 | ||||||||||||||||
| Story Points: | 5 | ||||||||||||||||
| Description |
| Comments |
| Comment by Bartosz Staryga [ 13/Oct/21 ] |
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The connection instability also affects the rest endpoints delivered by the pack to fetch the data e.g. I attached another error stack trace magnolia-error.log ERROR info.magnolia.ecommerce.salesforce.products.ById 13.10.2021 08:52:45 -- Can not load product [salesforce-commerce/connection/TG720M] from Salesforce ERROR info.magnolia.ecommerce.salesforce.products.ById 13.10.2021 09:02:11 -- Can not load product [salesforce-commerce/connection/apparel-m-catalog~TG720M] from Salesforce javax.net.ssl.SSLException: Connection reset ... ... |
| Comment by Bartosz Staryga [ 13/Oct/21 ] |
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Error I see when connection is out in browser for fetching the product data: |
| Comment by Thuy To [ 19/Oct/21 ] |
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Notes: |