[EXCONTRANS-366] Property 'translatedDocument' empty on import action Created: 18/Feb/22 Updated: 04/Oct/22 Resolved: 04/Oct/22 |
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| Status: | Closed |
| Project: | Content Translation Extended (CTX) |
| Component/s: | Core |
| Affects Version/s: | 3.4.3 |
| Fix Version/s: | 3.4.6 |
| Type: | Bug | Priority: | High |
| Reporter: | Florian Kugler | Assignee: | Teresa Miyar |
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Magnolia 6.2.15 |
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| Attachments: |
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| Template: | |
| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
[ ] 
Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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Affected version filled
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| Date of First Response: |
| Description |
| Comments |
| Comment by Jörg Wirsig [ 03/Mar/22 ] |
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Hi tmiyar, could you provide some information about the timing when the fix will be available? |
| Comment by Teresa Miyar [ 03/Mar/22 ] |
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Hi, Problem is our test environment is not available at the moment, we are waiting for translations.com to come back to us, as soon as we have a test environment available we will be able to fix the problem asap. |
| Comment by Jörg Wirsig [ 09/Mar/22 ] |
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Hi tmiyar, i recieved the information from translations.com that they send you the requested details. Hope you have everything you need. If not let me know, i can try to speed up. |
| Comment by Teresa Miyar [ 09/Mar/22 ] |
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Hi, Yes, we got the information yesterday. Thank you for following up. In the attached document we can see the source and translated documents there, so it seems the problem is finding the node to import the data to (debug mode always shows document[null] since it does not know how do display it) is it possible you are using some external module like livecopy? Maybe a call would help us speed up the process, is that possible for you? if yes, what time will suit you best? |
| Comment by Jörg Wirsig [ 09/Mar/22 ] |
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Hi tmiyar, we are using something similiar to livecopy, a mechanism called MasterContent where as an editor you can reference other components to use there content as default in dialog and frontend view (short summary). But it looks like the content submitted by my colleague is a MasterContent which should conatain all its content itself. You can also contact me via email using joerg.wirsig@raysono.com Best regards. |
| Comment by Teresa Miyar [ 09/Mar/22 ] |
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Hi, Will follow up on email. |
| Comment by Teresa Miyar [ 09/Jun/22 ] |
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Hi, We did not get any further information about this, is it still a problem? Regards, Teresa |
| Comment by Teresa Miyar [ 04/Oct/22 ] |
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Closing as it has been inactive for some time, feel free to reopen is the issue persists. |