[EXCONTRANS-386] Unable to submit a document for translation Created: 17/Jan/23 Updated: 20/Mar/23 Resolved: 02/Feb/23 |
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| Status: | Closed |
| Project: | Content Translation Extended (CTX) |
| Component/s: | Translations.com Translator |
| Affects Version/s: | 2.9.8 |
| Fix Version/s: | 2.9.9 |
| Type: | Bug | Priority: | Blocker |
| Reporter: | Tech Team | Assignee: | Riste Drangovski |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
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| Description |
| Comments |
| Comment by Riste Drangovski [ 25/Jan/23 ] |
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Hi guys, we are not able to reproduce the issue on our local environment, so I would ask you if you can upload export from the wab page you are trying to translate and/or export of the translation batch? Thx, |
| Comment by Avik Das [ 25/Jan/23 ] |
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Hello Riste, I have uploaded xml exports of both the page and batch as requested |
| Comment by Riste Drangovski [ 27/Jan/23 ] |
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Hi Avik, Regards, |
| Comment by Avik Das [ 31/Jan/23 ] |
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Hi Riste, So we contacted translations.com about the locale format supported and below was their reply. "We can support 2 and 4 letter codes (we do advise to use 4 letter codes). We are currently set for fr-FR (there should be a language map on Magnolia) On magnolia I believe underscore( _ ) is used and PD uses “-“ this is resolved with the language mapping." Will you be able to guide us now in advising the next steps? |
| Comment by Riste Drangovski [ 31/Jan/23 ] |
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Hi Avik, On magnolia side language mapping is done right (at least, as far as I can see from the xlf file). So if translations.com is set for en-GB to fr-FR translation, you just need to try to re-submit the translation batch. Regards, |
| Comment by Avik Das [ 31/Jan/23 ] |
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Hi Riste, how to submit the batch with locale fr-fr because our whole website setup locale is with underscore e.g. en_GB, fr_FR etc. The xlf which I attached that is getting generated we can clearly see source is en_GB and target is fr_FR, so where should we correct this? <file datatype="html" original="magnolia.export" source-language="en_GB" target-language="fr_FR"> |
| Comment by Riste Drangovski [ 31/Jan/23 ] |
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Hi Avik, On the version that you are using I found a problem when locale has country set. xlf file is generated, but because of the country part, name does not match when we try to import it again in the translation batch. I have to check with the colleagues what should we do here because you are using old version. |