[EXCONTRANS-401] Translation Connector - Not working on Magnolia 5.7.10 Created: 04/Sep/23 Updated: 21/Sep/23 Resolved: 21/Sep/23 |
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| Status: | Closed |
| Project: | Content Translation Extended (CTX) |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Neutral |
| Reporter: | Whitman Kumaresh | Assignee: | Teresa Miyar |
| Resolution: | Not an issue | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | 0d | ||
| Time Spent: | 1h | ||
| Original Estimate: | Not Specified | ||
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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| Comments |
| Comment by Teresa Miyar [ 05/Sep/23 ] |
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Hi, |
| Comment by Whitman Kumaresh [ 05/Sep/23 ] |
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Attached start up logs, it's not a fresh installation. TDC has added some mapping from their end for 15+ languages and it stopped working. We were in touch with Luke Truman, his recommendation is to check all configurations in Magnolia were set correctly since it's not producing any logs.
Can we jump on a call for a working session? We can demonstrate the issue. |
| Comment by Teresa Miyar [ 05/Sep/23 ] |
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Hi, Let me review the logs first and set up a call for tomorrow, what time is good for you?I'm on CEST |
| Comment by Whitman Kumaresh [ 05/Sep/23 ] |
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Morning 10:00-11:00 or afternoon 15:00-16:00 BST slots are free to connect. |
| Comment by Teresa Miyar [ 06/Sep/23 ] |
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Here is the link for 15.00BST https://magnolia-cms.zoom.us/j/89088217719 |
| Comment by Whitman Kumaresh [ 06/Sep/23 ] |
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Thank you, let's connect by then. |
| Comment by Teresa Miyar [ 06/Sep/23 ] |
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Hi, |
| Comment by Teresa Miyar [ 07/Sep/23 ] |
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Hi, Following up on today's call, I've reviewed the configuration for the i18n support for the sites, there are some there i.e. Avis_LU that has defaultLanguage fr and fallback language en, if I understood correctly those are not defined right now on the global link tool, we will have to check all those configurations to clean them up at some point. |
| Comment by Teresa Miyar [ 07/Sep/23 ] |
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Removing your files from the ticket, I will add them to the support ticket instead |
| Comment by Teresa Miyar [ 21/Sep/23 ] |
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Hi, close the issue as it is not from the translations module |