[EXTDAM-127] Can´t edit or upload assets Created: 27/Jul/20  Updated: 31/Aug/20  Resolved: 31/Aug/20

Status: Closed
Project: External DAMs
Component/s: None
Affects Version/s: 1.0
Fix Version/s: None

Type: Bug Priority: Neutral
Reporter: Alberto Cordero Assignee: Alberto Cordero
Resolution: Not an issue Votes: 0
Labels: maintenance
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:
Epic Link: Ext DAMs maintenance & partnership support

 Description   

Hi!
I can´t add or edit assets in bynder. I can view the assets and use them in components, pages, or contentapps. I Have the following error in the log when I´m trying to edit an asset:

2020-07-27 10:47:53,800 ERROR ternal.dam.bynder.app.action.SaveBynderAssetAction: java.lang.IllegalStateException: An error occurred while trying to edit an Bynder asset

Sometimes(not allways) I have the following error when I´m trying to upload an asset:

2020-07-27 10:51:37,946 ERROR ternal.dam.bynder.app.action.SaveBynderAssetAction: java.lang.RuntimeException: com.bynder.sdk.exception.BynderUploadException: File: timeees.jpg not found. Upload not completed.

I´m using this config.yaml
bynderPortalURL: https://magnoliaintegration.getbynder.com
permanentToken: /bynder-credentials/bynder_permanent_token

this is my permanent token: e89236be7b67096d5ed55f4aec2e14e144ed27ae60a4eeb7e3dab81858192a8b

Thanks!



 Comments   
Comment by Alberto Cordero [ 31/Aug/20 ]

No error at this time. I think Yen is right and my error was due to a timeout. I Close the ticket

Comment by Alberto Cordero [ 31/Aug/20 ]

No error, error was due to a bynder timeout

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