[EXTDAM-197] (Bynder) Upload failed message even though the asset uploaded correctly Created: 19/Nov/20  Updated: 23/Dec/20  Resolved: 10/Dec/20

Status: Closed
Project: External DAMs
Component/s: None
Affects Version/s: None
Fix Version/s: 1.0.4

Type: Bug Priority: Neutral
Reporter: Julie Legendre Assignee: Rishab Dhar
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File 2020-11-16_11-51-27.png     PNG File 2020-11-16_11-56-29.png    
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:
Epic Link: DAM Phase 2
Sprint: Add-Ons 52, Add-Ons 53
Story Points: 3

 Description   
  1. Upload an asset to Bynder via Magnolia app - get a message about it taking a while.
  2. See an error about it in the ui and in the log this: 2020-11-16 10:17:49,521 ERROR ternal.dam.bynder.app.action.SaveBynderAssetAction: java.lang.RuntimeException: java.net.SocketTimeoutException: timeout
    >>> However, the asset is actually present in the browser and in bynder: see attached screenshots)

Was not able to reproduce a second time.



 Comments   
Comment by Rishab Dhar [ 10/Dec/20 ]

Solution comprised of:
Reattempting upload to Bynder upto 3 times. In the event of a failure/exception occuring due to issue on Bynder REST API logging in the form below is enabled:

Failure to upload asset to Bynder:
  Cause: <exception-cause>, Message: <exception-message>
  RootCause: <root-exception-cause>, RootCauseMessage: <root-exception-message>
  Stacktrace: <full-stacktrace>
Comment by Evzen Fochr [ 14/Dec/20 ]

Final QA done, UI test are failing due to UI test framework changes

Comment by Oanh Thai Hoang [ 23/Dec/20 ]

chuong.doan has run the DamS3UITest again but it still failed

Generated at Mon Feb 12 01:52:50 CET 2024 using Jira 9.4.2#940002-sha1:46d1a51de284217efdcb32434eab47a99af2938b.