[GOOFY-11] Cockpit not loading Created: 22/Mar/22  Updated: 04/Jul/22  Resolved: 11/May/22

Status: Closed
Project: Custom cloud cockpit
Component/s: None
Affects Version/s: None
Fix Version/s: 0.0.1

Type: Bug Priority: Critical
Reporter: Yanick VanSprolant Assignee: Adrien Manzoni
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

production Helan


Attachments: PNG File image-2022-03-22-11-11-15-608.png    
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:

 Description   

Hi,

When we try to reach the cockpit for the website helan.be, it's loading but don't display the content.

 

Can you solve this ?

 

Thanks in advance.

 

KR,

Yanick van Sprolant (OPI - OPS Application)



 Comments   
Comment by Ervin Vystup [ 22/Mar/22 ]

Hi Yanick,

thank you for the creation of the ticket - even though it is in the wrong project.

We are already aware of this issue and the team is working on that. 

Please, be informed, that you should always use our HD portal (http://mgnl.io/cloud-helpdesk) for communication with us. Therefore, for the follow-up, create a ticket there so that we can inform you there as soon as it is fixed. 

Best regards,
Ervín

PS: The value you should write to the "Subscription package" field during the creation of the HD ticket is: Partena Promeris.

Comment by Ervin Vystup [ 23/Mar/22 ]

Hi yanick.vansprolant@partenamut.be,

this issue has been already fixed. 

I will, therefore, close this ticket.

Have a nice day,
Ervín

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