[MAGNOLIA-3262] SuperUser Account is lock Created: 02/Aug/10 Updated: 09/Nov/10 Resolved: 06/Aug/10 |
|
| Status: | Closed |
| Project: | Magnolia |
| Component/s: | None |
| Affects Version/s: | 4.3.5 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Blocker |
| Reporter: | Nadir Mechouar | Assignee: | Jan Haderka |
| Resolution: | Not an issue | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
|
| Template: |
|
| Acceptance criteria: |
Empty
|
| Task DoD: |
[ ]*
Doc/release notes changes? Comment present?
[ ]*
Downstream builds green?
[ ]*
Solution information and context easily available?
[ ]*
Tests
[ ]*
FixVersion filled and not yet released
[ ] 
Architecture Decision Record (ADR)
|
| Bug DoR: |
[ ]*
Steps to reproduce, expected, and actual results filled
[ ]*
Affected version filled
|
| Date of First Response: |
| Description |
|
My superUser Account is lock, i don't know why and i have no other admin account |
| Comments |
| Comment by Zdenek Skodik [ 02/Aug/10 ] |
|
Hi Mechouar, note it's not a bug thus this not the right place to ask for the troubleshooting. For such a cases, please subscribe yourself into Magnolia users list and ask there. As to your issue, you can re-bootstrap the superuser account (with default credentials) as described at Recreating the anonymous user wiki page (just replace anonymous occurrences with superuser). Or you can follow the way of Messed Up Security. There is pretty much ways how to fix your issue, but depends what "superuser account is lock" really means. F.e.
Best regards. |
| Comment by Nadir Mechouar [ 02/Aug/10 ] |
|
I installed the 4.3.5 version on my pc and i start it. but since yesterday i can't login with the Superuser account. |
| Comment by Zdenek Skodik [ 02/Aug/10 ] |
|
ok, so please follow to your tomcat/logs folder, extract the messages since the time you're facing the issue and attach it to the mail supposed to be sent to evaluation@magnolia-cms.com and I'll try to help you. Thanks. |
| Comment by Nadir Mechouar [ 02/Aug/10 ] |
|
Thank you for help, My last log on Catalina.2010-08-02.log 2 août 2010 17:23:09 org.apache.catalina.core.AprLifecycleListener lifecycleEvent that's what you want ? |
| Comment by Zdenek Skodik [ 03/Aug/10 ] |
|
Hi, not at all. That snippet is about your server startup, what I would like to see are records from the login attempt as well as messages before (from times when the issue appeared) to be able to find out the reason why the superuser account was locked (since it doesn't happen by its own) to save you from further account locking. Feel free to pack your whole logs folder and I'll go through myself. But please write to evaluation@magnolia-cms.com (intended channel for evaluators) so we can share some private details when needed (this ticket is public). Thanks. Zdenek |