[MAGNOLIA-3330] Content sometimes disappears when edited with fckeditor Created: 20/Oct/10 Updated: 04/Nov/15 Resolved: 04/Nov/15 |
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| Status: | Closed |
| Project: | Magnolia |
| Component/s: | fckeditor, gui |
| Affects Version/s: | 4.3.7 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Neutral |
| Reporter: | Jan Christian Haddorp | Assignee: | Unassigned |
| Resolution: | Won't Do | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
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| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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Affected version filled
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| Date of First Response: |
| Description |
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We have a strange issue. It is not really reproducable; but occurs too often. We use a not too small properties dialog for our templates (see attachment). Sometime this dialog (or the FCK editors) does not load completely. Just stops loading - no error. If the user click save the not initialized FCK editors write empty values. Means already managed content disappears. Have you ever heard about this issue? Is it a browser or configuration problem? We mainly use Firefox 3.6 running on Windows XP. Should we use a different browser or what else can we do to solve the problem? Please let me know how we can get any support. Thanks! |
| Comments |
| Comment by Jan Haderka [ 20/Oct/10 ] |
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Hi Jan, |
| Comment by Jan Christian Haddorp [ 20/Nov/10 ] |
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Hi Jan, I've posted my problem on the user list - but no success. We have recognizes the same problem on other projects, e.g. Magnolia EE oder Liferay. Always in combination with FckEditor. As I don't see a real fix it would be helpful getting some tips how to live with it... |
| Comment by Magnolia International [ 09/Feb/11 ] |
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Are you saying that the dialog itself (the html) is sometimes loaded incompletely, or (some of) the javascript is not fully loaded ? If the latter, are you sure there's no error, even in the javascript console ? Any chance you could check with firebug, for example ? |
| Comment by Jan Christian Haddorp [ 14/Feb/11 ] |
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The problem does not occur every time. Sometimes it takes up to 10 min. until the dialog opens with error. As we cannot reproduce it clearly we don't have any valid firebug details. We have a good Internet connection and no problems or hardly any problems. Our client uses a much slower Internet connection. The number of FckEdit fields might also influence the occurrence. After I have reduce the FckEdit amount inside one dialog from 6 to 3 it is working nearly fine. I've attached two more screens. You can see that is it not a generic problem. One editor is loaded while the other is missing. Or the icons have been loaded; but other parts are missing. |
| Comment by Michael Mühlebach [ 04/Nov/15 ] |
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Given the thousands of other issues we have open that are more highly requested, we won't be able to address this issue in the foreseeable future. Instead we will focus on issues with a higher impact, and more votes. |