[MAGNOLIA-7968] NullPointerException when running hello magnolia Created: 06/Jan/21  Updated: 11/Jan/21  Resolved: 11/Jan/21

Status: Closed
Project: Magnolia
Component/s: installation
Affects Version/s: 6.2.5
Fix Version/s: None

Type: Bug Priority: Neutral
Reporter: Ilija Tovilo Assignee: Unassigned
Resolution: Not an issue Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: File localhost.2021-01-06.log    
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:

 Description   

Steps to reproduce

  1.  mgnl jumpstart
  2. mgnl start

Expected results

The website is started

Actual results

The website crashes.The logs are attached.

It's very possible something is wrong with my setup. I have 0 Java experience, please let me know if I'm doing anything wrong.

 



 Comments   
Comment by Ilija Tovilo [ 11/Jan/21 ]

This is my fault, I mistakenly ran this with OpenJDK 15 which isn't officially supported. I downgraded to OpenJDK 14 which seems to work just fine. I can't close the issue myself, can somebody do that for me?

Comment by Mercedes Iruela [ 11/Jan/21 ]

Thanks for the info, I am closing the ticket.

Please, take into account that the account that you are using is not valid for creating support tickets. 

If you are an Enterprise customer, you can request one Enterprise account by contacting  Magnolia Sales at info@magnolia-cms.com and include the following information:

  • Name. Please give your personal name. Don't use a shared account. We are happy to create two accounts if needed.
  • Company
  • Client. This is needed if you are working for a client who already has a contract with Magnolia.
  • Email address. Please provide an individual email address at your company, not a generic account such as support@company.com.
  • Phone number where we can reach you.

If you are not an enterprise customer, you can still get help from the community. Describe your issue on the forum.

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