[MAGNOLIA-8991] Articles pages got Deleted in public site Created: 07/Jul/23 Updated: 11/Jul/23 Resolved: 11/Jul/23 |
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| Status: | Closed |
| Project: | Magnolia |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Story | Priority: | Urgent |
| Reporter: | ASI NIKHILKUMAR REDDY | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Template: |
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| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Date of First Response: |
| Description |
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Issue: In production environment, On 28th June 2023 at approximately 2:15 PM BST we found, All the article pages was disappeared in magnolia publishers. nearly 148 pages got deleted from public magnolia instances. When we check in author magnolia articles were still showing. Resolved: After republishing articles eventually brought them back. We checked inside our magnolia:
we would like to know the following details:
Found in logs: 1. Note: please find the attached sheet and let us know if anything else required. |
| Comments |
| Comment by Mercedes Iruela [ 10/Jul/23 ] |
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Hello Asi, This is not the correct place to open this kind of tickets, if you are an On-premise customer you should use our Support channel, if you are a Cloud customer, please use the Cloud service Desk channel. You need a Magnolia account to access those services. We need to know the customer, so that, we can provide a proper assistance. Best regards, |
| Comment by Mercedes Iruela [ 11/Jul/23 ] |
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Closed as duplicated (SUPPORT-16669) |