[MGNLDMS-106] DMSDownloadServlet - error during download when site is under heavy traffic Created: 06/Sep/07 Updated: 03/Jul/14 Resolved: 29/Nov/07 |
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| Status: | Closed |
| Project: | Document Management System (closed) |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | 1.2-rc2 |
| Type: | Bug | Priority: | Blocker |
| Reporter: | zam6ak | Assignee: | Philipp Bärfuss |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
3.1-SNAPSHOT |
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| Acceptance criteria: |
Empty
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| Description |
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When experiencing heavy traffic on public instances DMSDownloadServlet breaks off client connections causing errors (see attached stacktrace) |
| Comments |
| Comment by Philipp Bracher [ 07/Sep/07 ] |
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There are rumors that the exceptions are thrown if someone cancels the download. Must be overlooked. |
| Comment by zam6ak [ 07/Sep/07 ] |
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Currently we don't serve any documents via DMS (where people can download them that is). However, what we use DMS for is to store common shared images (banners, logos, etc, etc) which are utilized in dialog selections. This is the use case scenario where we experience this error. When the page loads, it is referencing images from DMS - there is no downloading of the separate documents. I hope this info helps. |
| Comment by Jan Haderka [ 01/Oct/07 ] |
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Do you know what browser are users using when this error happens? IE cancels download of images when response is too slow and it thinks there's no update (i.e. after getting first few kb of the image). It should be easy to verify if that's the case - errors would not occur when using other browsers (i.e. FF). |
| Comment by zam6ak [ 01/Oct/07 ] |
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Jan In my opinion, it should not matter what kind of browsers users have. Magnolia should be browser agnostic... |
| Comment by Jan Haderka [ 01/Oct/07 ] |
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Agreed. I've provided browser info only as a way to verify that this is a real problem here. We would not want to ignore the exception if something else was the cause. |
| Comment by Philipp Bracher [ 29/Nov/07 ] |
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added a better log message (info level) and close the stream nicely |