[MGNLIMG-210] Large images crash the author LIVE Created: 07/Nov/18 Updated: 12/Mar/21 Resolved: 12/Nov/18 |
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| Status: | Closed |
| Project: | Imaging |
| Component/s: | performance |
| Affects Version/s: | None |
| Fix Version/s: | 3.4.2 |
| Type: | Bug | Priority: | Blocker |
| Reporter: | David Lopez | Assignee: | Evzen Fochr |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | 0d | ||
| Time Spent: | 20m | ||
| Original Estimate: | Not Specified | ||
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Epic Link: | Imaging performance | ||||
| Description |
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On Swiss re cloud bundle several investigations have been opened due to unplanned downtimes of author instance. The result of some investigations conclude that the last action before crashing the instance was the processing of the image. For example: Here a sample of a large picture: https://author-live-swissre-webpresence.de.magnolia-cloud.com/.magnolia/admincentral#app:assets:detail;/images/institute/about-us/11_SRI_symposium_emea_istock_637213452.jpg:edit 7360px (31MB) When opening several images with that weight on assets app, is concluded that the instance run out of memory Related tickets: Big assets can't be displayed: https://jira.magnolia-cms.com/browse/SRE-306 Imaging issue: https://jira.magnolia-cms.com/browse/SRE-307 Initial investigations: https://jira.magnolia-cms.com/browse/CLOUDHELP-107
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| Comments |
| Comment by Magnolia International [ 07/Nov/18 ] |
| Comment by David Lopez [ 08/Nov/18 ] |
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Here is the image: https://drive.google.com/drive/folders/1gbfDSMAJWWETj2JCLiyyhbbIWPruZfSZ?usp=sharing Sample of big images in UAT: https://author-uat-swissre-webpresence.de.magnolia-cloud.com/.magnolia/admincentral#app:assets:detail;/heroes/11_3rd_sr_symposium_data_protection_iStock-92284356.jpg:edit (4k) |
| Comment by Jan Haderka [ 08/Nov/18 ] |
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nbarbe dlopez add 2) Apparently publics are affected and crashing as well according to Samuel, what is the url/action that triggers memory load there? Or is that wrong information and all publics are just peachy?
Thx. |