[MGNLIMG-266] tiff format is not displayed at preview dialogue neither at damfn.getAssetLink Created: 10/Nov/22  Updated: 07/Feb/24

Status: Open
Project: Imaging
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Sergio Marino Assignee: Unassigned
Resolution: Unresolved Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Captura de pantalla 2024-01-11 a las 10.26.02.png     PNG File Captura de pantalla 2024-01-11 a las 10.26.11.png     PNG File image.png     Zip Archive myLm.zip     PNG File rendering-tiff.png    
Issue Links:
causality
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:
Epic Link: AuthorX Support
Team: AuthorX

 Description   

Steps to reproduce

From assets app, add an asset of type tiff and another one of another type (png, jpg)
Create a "my-homepage" page based on the attached light-module.
While the creation of the my-homepage page, at the dialogue, upload an image of type tiff => the image is not rendered at neither the preview nor while rendering the page
Other images of other types (png, jpg) are correctly displayed at the preview and while rendering the page

.. Logs, screenshots, gifs...

Expected results

The tiff image is shown at the dialogue preview and while rendering the page.

.. Justify non-trivial expectations with a link to a doc or a relevant discussion.

Actual results

The tiff image is not shown at the dialogue preview neither while rendering the page.

Workaround

Development notes



 Comments   
Comment by Nicolas Policastro [ 11/Jan/24 ]

Hi All!

 

I'm just here to do a +1 on this. We've uploaded a TIFF image in our Magnolia DAM, and it's not being rendered in the Preview.

 

 

This is quite annoying since most of the images will be handled in this format.

We're using Magnolia 6.2.40

Thanks!

Comment by Nicolas Policastro [ 07/Feb/24 ]

Hi All,

 

This issue is still happening on Magnolia 6.2.42.

 

Thanks!

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