[MGNLIMG-323] Wrong image orientation when previewing images Created: 11/Aug/23 Updated: 18/Oct/23 Resolved: 17/Oct/23 |
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| Status: | Closed |
| Project: | Imaging |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | 4.0.0, 3.5.10 |
| Type: | Bug | Priority: | Major |
| Reporter: | Viet Nguyen | Assignee: | Canh Nguyen |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Σ Remaining Estimate: | Not Specified | Remaining Estimate: | Not Specified |
| Σ Time Spent: | 4.5d | Time Spent: | 4d |
| Σ Original Estimate: | Not Specified | Original Estimate: | Not Specified |
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| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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Affected version filled
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| Date of First Response: | ||||||||||||||||||||||||||
| Epic Link: | Support | |||||||||||||||||||||||||
| Sprint: | DevX 48 | |||||||||||||||||||||||||
| Story Points: | 2 | |||||||||||||||||||||||||
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| Approved: |
Yes
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| Description |
| Comments |
| Comment by Farid Olia [ 15/Aug/23 ] |
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Hi There, For the time being, we are considering to provide a wrokaround, but this might not work. many thx!
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| Comment by Warwara Panyushkina [ 11/Sep/23 ] |
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Hi Viet, Is there a possibility to have a rough estimate of when this issue will be solved, so we could communicate it to the client? Thank you very much |
| Comment by Viet Nguyen [ 12/Sep/23 ] |
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Hello folia and wpanyushkina, Our team is working in this and will update you soon for any discovery finding. Also release plan for this could be informed by the team for you. Please wait a bit for our team's investigation and fixing. Best regards, |
| Comment by Farid Olia [ 12/Sep/23 ] |
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Hi Viet Thanks a lot for your response. looking forward to get the delivery date of the related fix as soon as possible.
cheers Farid |
| Comment by Farid Olia [ 21/Sep/23 ] |
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Hi Viet Any Updates regarding this Ticket? When can we expect the fix? aplogies for our frequently asking, but as already mentioned before, we need to response to our Client by when a fix would be available.
thy for your understanding regards Farid |
| Comment by Farid Olia [ 15/Oct/23 ] |
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Hi Canh Nguyen any Updates on this ticket? by when can we expect the fix? thx & Regards Farid |
| Comment by Fabian Mangold [ 17/Oct/23 ] |
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Hi folia, As mentioned to your colleague soto, the related ticket has been closed and fix should be available shortly. Thanks and kind regards, |