[MGNLSSO-119] Server connection lost Created: 24/May/22 Updated: 25/May/22 Resolved: 25/May/22 |
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| Status: | Closed |
| Project: | Single Sign On |
| Component/s: | None |
| Affects Version/s: | 2.0.3 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Critical |
| Reporter: | Björn Eschle | Assignee: | Mercedes Iruela |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | support | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Magnolia PaaS (tomcat 9-jre11-slim) |
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| Acceptance criteria: |
Empty
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| Task DoD: |
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Doc/release notes changes? Comment present?
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Downstream builds green?
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Solution information and context easily available?
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Tests
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FixVersion filled and not yet released
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Architecture Decision Record (ADR)
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| Bug DoR: |
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Steps to reproduce, expected, and actual results filled
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Affected version filled
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| Description |
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Authors frequently get the notification "Server connection lost" and have to reload the page to continue editing, which looses their changes (instance is not restarted). In an initial debugging session we discovered that it is most likely related to the sso-module. The configuration and the error log is attached. |
| Comments |
| Comment by Mercedes Iruela [ 24/May/22 ] |
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Hello Björn, I think that you wrongly opened this ticket in this project instead of using the Help Desk Portal, could you please create a ticket in Cloud Helpdesk Portal? We will be happy to help you there. Best regards, |
| Comment by Björn Eschle [ 24/May/22 ] |
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Hey, yes, sry about that. I created a servicedesk ticket: https://jira.magnolia-cms.com/servicedesk/customer/portal/6/HELPDESK-2666 |
| Comment by Mercedes Iruela [ 25/May/22 ] |
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Thanks |