[MGNLSSO-119] Server connection lost Created: 24/May/22  Updated: 25/May/22  Resolved: 25/May/22

Status: Closed
Project: Single Sign On
Component/s: None
Affects Version/s: 2.0.3
Fix Version/s: None

Type: Bug Priority: Critical
Reporter: Björn Eschle Assignee: Mercedes Iruela
Resolution: Duplicate Votes: 0
Labels: support
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Magnolia PaaS (tomcat 9-jre11-slim)


Attachments: XML File config.modules.magnolia-sso.config.xml     File pac4j_error.log    
Issue Links:
Relates
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:

 Description   

Authors frequently get the notification "Server connection lost" and have to reload the page to continue editing, which looses their changes (instance is not restarted).

In an initial debugging session we discovered that it is most likely related to the sso-module. The configuration and the error log is attached.



 Comments   
Comment by Mercedes Iruela [ 24/May/22 ]

Hello Björn,

I think that you wrongly opened this ticket in this project instead of using the Help Desk Portal, could you please create a ticket in Cloud Helpdesk Portal? We will be happy to help you there.

Best regards,
Mercedes

Comment by Björn Eschle [ 24/May/22 ]

Hey, yes, sry about that. I created a servicedesk ticket: https://jira.magnolia-cms.com/servicedesk/customer/portal/6/HELPDESK-2666

Comment by Mercedes Iruela [ 25/May/22 ]

Thanks

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