[MGNLUI-3282] About app crashes in IE8 Created: 02/Dec/14  Updated: 12/Apr/16  Resolved: 12/Apr/16

Status: Closed
Project: Magnolia UI
Component/s: about app
Affects Version/s: 5.3.4
Fix Version/s: 5.3.x

Type: Bug Priority: Major
Reporter: Natascha Desmarais Assignee: Andreas Weder
Resolution: Won't Fix Votes: 0
Labels: ie, ie8, internetexplorer8, support
Remaining Estimate: 1.5d
Time Spent: 1.5d
Original Estimate: 3d
Environment:

Tested on XP with
IE8 (crashes)
FF34 (works normally)


Attachments: PNG File Screen Shot 2015-10-29 at 10.05.38.png     Text File aboutapp_ie8_fullstack.txt     PNG File ie8_aboutapp_crash.png    
Issue Links:
Relates
dependency
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:
Story Points: 8

 Description   

The about app crashes completely in IE8. Full stacktrace attached. This happens when trying to open the app, it loads for a long time and then results in an error.

Filed this under UI since the app works fine with Firefox on the same machine/OS.



 Comments   
Comment by Oanh Thai Hoang [ 29/Oct/15 ]

Hi ndesmarais, mgeljic, Could you please add more details about environment to reproduce this bug:

Here is my environment for reproducing:

  • OS: WinXP SP3 Version 2002
  • Browser: IE 8.0.6001.18702
  • Magnolia (EE&CE) bundle : 5.3.4
  • Database: MySQL 5.6.22 OSX (also tested in Derby)
  • Starting bundle from OS server: Mac OS x 10.10.5

I can't reproduce this bug until now.

By the way, while testing About app I found another bug. It comes from scrolling mouse.
Steps:

  • Start the bundle from Mac OS
  • Enter to Virtual box and access Win XP
  • Type the magnoliaAuthor to IE8
  • Login by superuser
  • Just scroll mouse
  • IE8 will throw a exception dialog (refer to attached image)
  • Click don't send and IE8 close immediately.
Comment by Oanh Thai Hoang [ 30/Oct/15 ]

After working around many times, I did reproduce this bug successfully just 2 times yesterday, but today I can’t reproduce again. It takes me 1.5 day but can’t reproduce, it somehow disappears.
Please adding more details about environment in this ticket for reproducing bug such as OS, Version of WinXp, Database..

Comment by Antti Hietala [ 12/Apr/16 ]

On January 12, 2016, Microsoft ended support for Internet Explorer versions 8, 9 and 10. Following Microsoft's decision, Magnolia ends support for IE 8, 9 and 10. This means we will not fix bugs related to these end-of-life browsers. IE 8, 9 and 10 are no longer supported on any Magnolia version.

I am closing this ticket. Thanks for taking the time to raise the issue.

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