[MGNLUI-5275] Unable to load admin central UI while upgrade Created: 05/Jul/19  Updated: 19/Aug/21  Resolved: 19/Aug/21

Status: Closed
Project: Magnolia UI
Component/s: admincentral
Affects Version/s: 5.5.14, 5.7.3
Fix Version/s: None

Type: Bug Priority: Neutral
Reporter: Viet Nguyen Assignee: Unassigned
Resolution: Obsolete Votes: 0
Labels: y2k
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File issue happen on my computer 5.7.3 after remove cookies.png    
Issue Links:
causality
Template:
Acceptance criteria:
Empty
Task DoD:
[ ]* Doc/release notes changes? Comment present?
[ ]* Downstream builds green?
[ ]* Solution information and context easily available?
[ ]* Tests
[ ]* FixVersion filled and not yet released
[ ]  Architecture Decision Record (ADR)
Bug DoR:
[ ]* Steps to reproduce, expected, and actual results filled
[ ]* Affected version filled
Date of First Response:

 Description   

After customer upgrade from 5.5.3 to 5.5.14,  the admin screen did not load.

I have tried also upgrading from 5.7.2 to 5.7.3, the admincentral loaded but cannot login.

After remove the page cookies, disabled cache, below issue happen:

 

Running in a new 'incognito tab' of Chrome is a work around or running on a new browser without historical data such as Firefox in my case the issue is not happen.

Reference to SUPPORT-10142 for more information.



 Comments   
Comment by Mercedes Iruela [ 23/Aug/19 ]

Changed since this issue has only one reporter:
SC: 20
5 (bug) + 2 (MI-PA) + 3 (could benefit other customers) + 5 (quick win) + 5 (latest major release) + 0 (no threat)

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