[MKTAUT-126] DOC: Clarify that we connect to Salesforce CRM Sales Cloud Created: 17/Mar/21  Updated: 18/Mar/21  Resolved: 18/Mar/21

Status: Closed
Project: Marketing Automation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Neutral
Reporter: Laura Delnevo Assignee: Julie Legendre
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Template:
Acceptance criteria:
Empty
Task DoR:
Empty
Epic Link: Mkt Aut maintenance & partnership support
Sprint: Add-Ons 60
Story Points: 0.5

 Description   

After a number of queries from Custom Success and Sales, it became clear that there's confusion on what exact SF platform the Marketing Automation pack connects to.

  • I would suggest to address this in making a more explicit reference in the documentation, which connector we've been building and testing against

Clarifications reached so far:

  • Our Marketing Automation SF connector is currently Sales Cloud  
  • Sales Cloud is one of the 2 x CRMs that SF offers
    • The second CRM platform for them being Service Cloud 
      • not built against, not tested so far (Mar 2021)   
  • Our Marketing Automation SF connector is not SF Marketing Cloud  

Further useful information


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