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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[BUILD-1139] vncrecorder may fail due to &quot;unsupported encoding EncodingType&quot;</title>
                <link>https://jira.magnolia-cms.com/browse/BUILD-1139</link>
                <project id="10330" key="BUILD">Build</project>
                    <description>&lt;h3&gt;&lt;a name=&quot;Context&quot;&gt;&lt;/a&gt;Context&lt;/h3&gt;

&lt;p&gt;Since we have (most of the times) the vnc.log, we see better where the vncrecorder fails sometimes.&lt;/p&gt;

&lt;p&gt;While on saas-E2E test-suites we generally have quite often videso embedded on ui-tests-failures, we also still have cases where there is no video produced or the embedded video is &quot;all black&quot;. &lt;br/&gt;
In worst case, none video within full build - in that case - the recorder crashes likely early, or we still have an issue with the connection between the recorder and the TF.&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;Error%22unsupportedencodingEncodingType%22&quot;&gt;&lt;/a&gt;Error &quot;unsupported encoding EncodingType&quot;&lt;/h3&gt;

&lt;p&gt;So far the only error which I found in vnc.logs is the &quot;unsupported encoding EncodingType&quot;, whether this shuts down the recorder or prevents the proper saving of the vid - idk.&lt;/p&gt;
&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
[ERROR] 2023/09/11 11:11:31 github.com/magnolia-cms/vncrecorder/vnc/recorder.(*Recording).updateVncFrames:recorder.go:114 Recording &lt;span class=&quot;code-keyword&quot;&gt;for&lt;/span&gt; /recordings/subscription-and-git-repo_Subscription-has-linked-git-repo-comes-with-env-main.mp4 failed. Reason: unsupported encoding EncodingType(483329)&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;vnc.log example on gist: &lt;a href=&quot;https://gist.github.com/Watcher24/eaa65bcbcbb14577acfa6ad99147efea&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://gist.github.com/Watcher24/eaa65bcbcbb14577acfa6ad99147efea&lt;/a&gt;&lt;/p&gt;
&lt;h3&gt;&lt;a name=&quot;Task&quot;&gt;&lt;/a&gt;Task&lt;/h3&gt;

&lt;p&gt;Since the above mentioned error is the only one we see in log-file - let&apos;s try to figure why it fails, fixing the issue - and hoping that getting rid of this error increases the stability of the vncrecorder.&lt;br/&gt;
:&#175;&amp;#95;(&#12484;)_/&#175;:&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="138897">BUILD-1139</key>
            <summary>vncrecorder may fail due to &quot;unsupported encoding EncodingType&quot;</summary>
                <type id="1" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10883&amp;avatarType=issuetype">Bug</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="10009" iconUrl="https://jira.magnolia-cms.com/images/icons/subtask.gif" description="The issue is selected to be on the backlog.">Selected</status>
                    <statusCategory id="2" key="new" colorName="default"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="cmeier">Christoph Meier</reporter>
                        <labels>
                    </labels>
                <created>Thu, 14 Sep 2023 11:54:35 +0200</created>
                <updated>Thu, 14 Sep 2023 12:07:55 +0200</updated>
                                                                                <due></due>
                            <votes>0</votes>
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