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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[DOCU-1975] Data privacy and consent for external forms</title>
                <link>https://jira.magnolia-cms.com/browse/DOCU-1975</link>
                <project id="10190" key="DOCU">Documentation</project>
                    <description>&lt;p&gt;Document how to handle data privacy and consent collection when rendering external forms for lead capture.&lt;/p&gt;

&lt;p&gt;Magnolia recommendation:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Collect consent on the same form where you collect personal data from visitors.&lt;/li&gt;
	&lt;li&gt;Store the consent together with the visitor record in the connected system (Marketo, Salesforce CRM, other). You will be sending email marketing from the connected system where consent is readily available for marketers to make an informed decision that respects the visitor&apos;s correspondence preferences.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Elements you will need to add to your lead capture form and the external system of record at minimum:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Privacy policy. A page on your site that explains the purposes of collecting personal data.&lt;/li&gt;
	&lt;li&gt;Link to the privacy policy page from every form where you collect personal data.&lt;/li&gt;
	&lt;li&gt;Consent field added to every form. A checkbox is a clear affirmative action.&lt;/li&gt;
	&lt;li&gt;Fields in the lead record:
	&lt;ul&gt;
		&lt;li&gt;Consent given: &quot;Yes&quot; or &quot;No&quot;&lt;/li&gt;
		&lt;li&gt;Consent last updated: Date and time&lt;/li&gt;
		&lt;li&gt;Consent notes: Purpose of processing and how the consent was obtained.&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;You may also need:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;A page where visitors can manage their email subscription preferences.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Resources&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;GDPR and the Marketer, A Practical Guide for the Marketo Customer&#160;&lt;a href=&quot;https://www.marketo.com/ebooks/the-gdpr-and-the-marketer/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.marketo.com/ebooks/the-gdpr-and-the-marketer/&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Implementing GDPR using Salesforce &amp;amp; Pardot &lt;a href=&quot;https://medium.com/q9-elements/implementing-gdpr-compliance-using-sales-cloud-or-sales-cloud-and-pardot-cae43ff3006d&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://medium.com/q9-elements/implementing-gdpr-compliance-using-sales-cloud-or-sales-cloud-and-pardot-cae43ff3006d&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Salesforce:&#160;Privacy360: the complete data privacy app for GDPR&#160;&lt;a href=&quot;https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FALyMUAX&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FALyMUAX&lt;/a&gt;&#160;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="82063">DOCU-1975</key>
            <summary>Data privacy and consent for external forms</summary>
                <type id="3" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10898&amp;avatarType=issuetype">Task</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="11">Done</resolution>
                                        <assignee username="jlegendre">Julie Legendre</assignee>
                                    <reporter username="ahietala">Antti Hietala</reporter>
                        <labels>
                    </labels>
                <created>Thu, 12 Dec 2019 10:33:07 +0100</created>
                <updated>Thu, 12 Dec 2019 15:26:18 +0100</updated>
                            <resolved>Thu, 12 Dec 2019 15:24:44 +0100</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="205170" author="jlegendre" created="Thu, 12 Dec 2019 15:26:18 +0100"  >&lt;p&gt;Thanks for the guidance &lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=ahietala&quot; class=&quot;user-hover&quot; rel=&quot;ahietala&quot;&gt;ahietala&lt;/a&gt;, I&apos;ve moved the content to &lt;a href=&quot;https://jira.magnolia-cms.com/browse/MKTAUT-68&quot; title=&quot;DOC: how to manage GDPR with forms from sf/marketo&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MKTAUT-68&quot;&gt;&lt;del&gt;MKTAUT-68&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;</comment>
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