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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[EXCONTRANS-339] Adaptor to Transperfect.com - Configuration</title>
                <link>https://jira.magnolia-cms.com/browse/EXCONTRANS-339</link>
                <project id="14284" key="EXCONTRANS">Content Translation Extended (CTX)</project>
                    <description>&lt;p&gt;Dear support,&lt;/p&gt;

&lt;p&gt;we are currently testing the Magnolia version 6 (should be 6.1.4).&lt;/p&gt;

&lt;p&gt;The critical part for us is the adaptor to transperfect.com - which has already been implemented on our system. Unfortunately an error occured when I tried to submit a translation using the magnolia feature for that.&lt;/p&gt;

&lt;p&gt;What happened:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Duplicated a page with Source Content incl. references to Master Content pages in a different folder&lt;/li&gt;
	&lt;li&gt;Added one module on that page and filled it with text&lt;/li&gt;
	&lt;li&gt;Added the page to Batch Test_2705_1106_JR&lt;/li&gt;
	&lt;li&gt;Submitted the Batch Test_2705_1106_JR - status changed to &quot;processing&quot;. The history shows that the system tries to submit the files every 3 minutes, but an error occurs:&lt;br/&gt;
 &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://jira.magnolia-cms.com/secure/attachment/65942/65942_image-2020-05-29-16-38-28-226.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;It would be great if you can help us with this.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thanks a lot and Best regards&lt;/p&gt;

&lt;p&gt;Janik R&#246;hler&lt;/p&gt;

&lt;p&gt;BRITA GmbH&lt;/p&gt;</description>
                <environment>Magnolia 6</environment>
        <key id="87216">EXCONTRANS-339</key>
            <summary>Adaptor to Transperfect.com - Configuration</summary>
                <type id="6" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10880&amp;avatarType=issuetype">Support Request</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="5" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Not an issue</resolution>
                                        <assignee username="tmiyar">Teresa Miyar</assignee>
                                    <reporter username="jroehler">Janik Roehler</reporter>
                        <labels>
                    </labels>
                <created>Fri, 29 May 2020 16:39:04 +0200</created>
                <updated>Wed, 30 Sep 2020 12:12:21 +0200</updated>
                            <resolved>Wed, 30 Sep 2020 12:12:21 +0200</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                                                                <comments>
                            <comment id="220982" author="tmiyar" created="Fri, 29 May 2020 17:14:51 +0200"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;To analyse the problem, could you attach the following information?&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;the log file with the error&lt;/li&gt;
	&lt;li&gt;the export of the processing job in the PROCESS queue&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Regards,&lt;br/&gt;
Teresa&lt;/p&gt;</comment>
                            <comment id="222062" author="tmiyar" created="Tue, 9 Jun 2020 14:34:00 +0200"  >&lt;p&gt;The error in your case is that the source language is not defined:&lt;/p&gt;


&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
ERROR info.magnolia.translation.ext.provider.translationscom.translator.TranslationsComTranslator 27.05.2020 11:09:03 -- Cannot upload and save document {website-AT-TEST-Fun} from {} to {[de-AT]} &lt;span class=&quot;code-keyword&quot;&gt;for&lt;/span&gt; translations.com provider.. Source language not set
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;The source language is the fallbackLanguage for the site, and it can also be configured following the sample in the documentation &lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt;.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;error&quot;&gt;&amp;#91;1&amp;#93;&lt;/span&gt; &lt;a href=&quot;https://wiki.magnolia-cms.com/display/SERVICES/Content+Translation+Extended#ContentTranslationExtended-Configuration&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://wiki.magnolia-cms.com/display/SERVICES/Content+Translation+Extended#ContentTranslationExtended-Configuration&lt;/a&gt;&lt;/p&gt;</comment>
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