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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MGNLPER-143] Out of memory still occurring as of 6.2.2</title>
                <link>https://jira.magnolia-cms.com/browse/MGNLPER-143</link>
                <project id="14882" key="MGNLPER">Periscope</project>
                    <description>&lt;p&gt;We had to disable the machine learning-based ranker for periscope on the Trials on version 6.2.2.&lt;/p&gt;

&lt;p&gt;After a lot of research and try-and-error with the suggested 6.2.2 compatible memory settings it appears that you can not get this working properly.&lt;/p&gt;

&lt;p&gt;Reducing and Incrementing the off-heap memory reserved by the library just makes the problem appear sooner or later. But in the end, it will fail.&lt;/p&gt;

&lt;p&gt;See stack trace in the linked Freetrials ticket.&lt;/p&gt;

&lt;p&gt;I would recommend replacing the machine learning ranker by something less error-prone. There&apos;s a related ticket: &lt;a href=&quot;https://jira.magnolia-cms.com/browse/MGNLPER-82&quot; title=&quot;Consider non-AI alternatives for search result rankings&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MGNLPER-82&quot;&gt;&lt;del&gt;MGNLPER-82&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;</description>
                <environment></environment>
        <key id="89417">MGNLPER-143</key>
            <summary>Out of memory still occurring as of 6.2.2</summary>
                <type id="1" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10883&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/blocker.svg">Blocker</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="9">Obsolete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ejervidalo">Espen Jervidalo</reporter>
                        <labels>
                            <label>maintenance</label>
                            <label>tech-debt</label>
                    </labels>
                <created>Fri, 7 Aug 2020 10:29:40 +0200</created>
                <updated>Wed, 4 May 2022 14:00:14 +0200</updated>
                            <resolved>Wed, 4 May 2022 13:58:56 +0200</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                                                                <comments>
                            <comment id="228308" author="ejervidalo" created="Fri, 7 Aug 2020 10:31:29 +0200"  >&lt;p&gt;On the trials there is no swap. This might be a factor that makes this appear more easily.&lt;/p&gt;</comment>
                            <comment id="228354" author="agarcia" created="Fri, 7 Aug 2020 15:45:08 +0200"  >&lt;h2&gt;&lt;a name=&quot;Findings%3A&quot;&gt;&lt;/a&gt;Findings:&lt;/h2&gt;

&lt;p&gt;With ML-enabled result ranker enabled on trials, when customers complete a trial signup, they&apos;ll use a single user with superuser permissions to access to their public and author instances.&lt;/p&gt;

&lt;p&gt;Then they&apos;ll use the &lt;b&gt;Periscope/Find Bar&lt;/b&gt; to perform searches, selecting a result, we noticed, increased the &lt;b&gt;off-heap&lt;/b&gt; memory by a significant amount (~30MB).&lt;br/&gt;
 The issue is that the memory is, apparently never released during a single session, or different sessions with some hours of difference, eventually producing &lt;b&gt;OutOfMemory&lt;/b&gt; errors on the instance which eventually render the magnolia UI unusable.&lt;/p&gt;

&lt;p&gt;Increasing the amount of memory assigned to &lt;tt&gt;-Dorg.bytedeco.javacpp.maxbytes&lt;/tt&gt; only defers the crash since with more memory it will just allow more searches/results before failing again.&lt;/p&gt;

&lt;p&gt;The memory leakage happens not only on trials scenarios, is also confirmed to be happening to current cloud customers instances. In that scenario it&apos;s possible that the instances will start swapping (note: swapping is disabled on trials, hence the OOM), or are being rebooted before the issue happens; or, also likely, the different users logging in to the instance in will somehow produce a release of the memory (this part we didn&apos;t had a look on further).&lt;/p&gt;

&lt;p&gt;Reducing the &lt;em&gt;outputUnits&lt;/em&gt; of the ranker doesn&apos;t solve the issue too since it&apos;s the learning process that&apos;s producing the issue.&lt;/p&gt;

&lt;p&gt;Besides the above problem the periscope result ranker was producing &lt;b&gt;many log errors&lt;/b&gt; when trying to rank results (see bellow), polluting the log records. &lt;br/&gt;
 These errors seems to be appearing only clicking on light dev assets that appear on the results.&lt;br/&gt;
 For every clicked results, a new stack trace will be written in the log. The error is the following:&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2020-08-06 13:08:50,780 ERROR gnolia.periscope.rank.ml.NeuralNetworkResultRanker: Failed to train ranking neural network
 java.lang.IllegalArgumentException: Unknown result with identifier: XXXXXXXXXXXX&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="228420" author="ejervidalo" created="Mon, 10 Aug 2020 10:03:02 +0200"  >&lt;p&gt;See linked ticket. &lt;/p&gt;</comment>
                            <comment id="305072" author="ldelnevo" created="Wed, 4 May 2022 13:58:33 +0200"  >&lt;p&gt;&lt;em&gt;Marked as Obsolete, following the unbundling of the &lt;a href=&quot;https://wiki.magnolia-cms.com/display/WIKI/Periscope+Result+Ranker+module&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Periscope Ranking&lt;/a&gt; module.&lt;/em&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Further feedback on the Search functionality, its performance, and UI improvements will be taken into consideration by the Magnolia team as part of&lt;/em&gt;&#160;&lt;em&gt;a broader initiative around &quot;&lt;a href=&quot;https://portal.productboard.com/magnolia/1-magnolia-roadmap/tabs/5-upcoming&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Find relevant content fast within Magnolia&lt;/a&gt;&quot;. Submit your feedback &lt;a href=&quot;https://portal.productboard.com/magnolia/1-magnolia-roadmap/tabs/1-considering/submit-idea&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;to us&lt;/a&gt;&#160;and we&apos;ll be in touch.&lt;/em&gt;&#160;&lt;/p&gt;</comment>
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        <checklist>
        <![CDATA[
                            




                
                        
        <div style="margin-bottom: 8px;">
                            <div class="o-completion" style="display: flex; flex-shrink: 0;"><span  class="aui-lozenge" style="font-size: 12px; font-weight: normal; display: flex; flex-direction: row; align-items: center;" ><span style="padding-right: 4px; vertical-align: middle;"><svg width="15" height="15" viewBox="0 0 15 15" xmlns="http://www.w3.org/2000/svg" fill="white"><path clip-rule="evenodd" d="m10.41037,3.42544l-7.86501,0c-0.72395,0 -1.31084,0.58688 -1.31084,1.31084l0,7.86508c0,0.7239 0.58689,1.3108 1.31084,1.3108l7.86501,0c0.724,0 1.3109,-0.5869 1.3109,-1.3108l0,-7.86508c0,-0.72396 -0.5869,-1.31084 -1.3109,-1.31084zm-7.86501,-0.65542c-1.08593,0 -1.96626,0.88032 -1.96626,1.96626l0,7.86508c0,1.0859 0.88033,1.9662 1.96626,1.9662l7.86501,0c1.086,0 1.9663,-0.8803 1.9663,-1.9662l0,-7.86508c0,-1.08594 -0.8803,-1.96626 -1.9663,-1.96626l-7.86501,0z" fill-rule="evenodd"/><path d="m5.09049,10.18526l-1.82767,-1.82766l-0.78479,0.78479l2.61246,2.61246l5.38758,-5.38754l-0.78483,-0.78479l-4.60275,4.60274z"/></svg></span><span>0/6</span></span></div>
                    
            <div class="checklist-progress-bar-wrapper" style="">
        <div class="checklist-progress-bar" style="position: relative; width: 100%; background-color: #cccccc; margin-bottom: 2px; margin-top: 5px;">
                        <div class="checklist-progress" style="display: block; float: none; width: 0%; height: 2px; background: #14892c;">
                            </div>
        </div>
    </div>
        </div>
    
                                    <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Doc/release notes changes? Comment present?</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Downstream builds green?</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
                                <svg width="22" height="22" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" class="unchecked"><path d="M0.441406 6.94141C0.441406 5.28455 1.78455 3.94141 3.44141 3.94141H15.4414C17.0983 3.94141 18.4414 5.28455 18.4414 6.94141V18.9414C18.4414 20.5983 17.0983 21.9414 15.4414 21.9414H3.44141C1.78455 21.9414 0.441406 20.5983 0.441406 18.9414V6.94141Z" fill="#EFF4FB" /><path fill-rule="evenodd" clip-rule="evenodd" d="M12.4414 3.94141H3.44141C1.78455 3.94141 0.441406 5.28455 0.441406 6.94141V18.9414C0.441406 20.5983 1.78455 21.9414 3.44141 21.9414H15.4414C17.0983 21.9414 18.4414 20.5983 18.4414 18.9414V9.94141H17.4414V18.9414C17.4414 20.046 16.546 20.9414 15.4414 20.9414H3.44141C2.33684 20.9414 1.44141 20.046 1.44141 18.9414V6.94141C1.44141 5.83684 2.33684 4.94141 3.44141 4.94141H12.4414V3.94141Z" fill="#ADBBD0" /><path d="M21.5306 5.91574L19.3486 4.58101L21.5306 3.24628C21.5681 3.22328 21.595 3.18633 21.6053 3.14348C21.6156 3.10063 21.6084 3.05545 21.5855 3.01792L20.9444 1.96985C20.8966 1.89162 20.7942 1.86696 20.716 1.91479L18.6331 3.18898V0.747138C18.6331 0.65546 18.5587 0.581055 18.4671 0.581055H17.2386C17.1469 0.581055 17.0725 0.65546 17.0725 0.747138V3.18898L14.9896 1.91487C14.9112 1.86704 14.8091 1.89162 14.7612 1.96993L14.1201 3.018C14.0972 3.05554 14.09 3.10071 14.1003 3.14356C14.1106 3.18641 14.1375 3.22336 14.175 3.24637L16.3571 4.58101L14.175 5.91574C14.1375 5.93866 14.1106 5.9757 14.1003 6.01847C14.09 6.0614 14.0972 6.10657 14.1201 6.14411L14.7612 7.1921C14.8091 7.27032 14.9112 7.29507 14.9896 7.24724L17.0725 5.97304V8.41489C17.0725 8.50657 17.1469 8.58097 17.2386 8.58097H18.4671C18.5587 8.58097 18.6331 8.50657 18.6331 8.41489V5.97313L20.7161 7.24715C20.7943 7.29499 20.8967 7.27032 20.9444 7.19218L21.5856 6.14411C21.6085 6.10657 21.6157 6.0614 21.6054 6.01855C21.5952 5.97562 21.5682 5.93875 21.5306 5.91574Z" fill="#de350b" /></svg>
                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Solution information and context easily available?</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
                                <svg width="22" height="22" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" class="unchecked"><path d="M0.441406 6.94141C0.441406 5.28455 1.78455 3.94141 3.44141 3.94141H15.4414C17.0983 3.94141 18.4414 5.28455 18.4414 6.94141V18.9414C18.4414 20.5983 17.0983 21.9414 15.4414 21.9414H3.44141C1.78455 21.9414 0.441406 20.5983 0.441406 18.9414V6.94141Z" fill="#EFF4FB" /><path fill-rule="evenodd" clip-rule="evenodd" d="M12.4414 3.94141H3.44141C1.78455 3.94141 0.441406 5.28455 0.441406 6.94141V18.9414C0.441406 20.5983 1.78455 21.9414 3.44141 21.9414H15.4414C17.0983 21.9414 18.4414 20.5983 18.4414 18.9414V9.94141H17.4414V18.9414C17.4414 20.046 16.546 20.9414 15.4414 20.9414H3.44141C2.33684 20.9414 1.44141 20.046 1.44141 18.9414V6.94141C1.44141 5.83684 2.33684 4.94141 3.44141 4.94141H12.4414V3.94141Z" fill="#ADBBD0" /><path d="M21.5306 5.91574L19.3486 4.58101L21.5306 3.24628C21.5681 3.22328 21.595 3.18633 21.6053 3.14348C21.6156 3.10063 21.6084 3.05545 21.5855 3.01792L20.9444 1.96985C20.8966 1.89162 20.7942 1.86696 20.716 1.91479L18.6331 3.18898V0.747138C18.6331 0.65546 18.5587 0.581055 18.4671 0.581055H17.2386C17.1469 0.581055 17.0725 0.65546 17.0725 0.747138V3.18898L14.9896 1.91487C14.9112 1.86704 14.8091 1.89162 14.7612 1.96993L14.1201 3.018C14.0972 3.05554 14.09 3.10071 14.1003 3.14356C14.1106 3.18641 14.1375 3.22336 14.175 3.24637L16.3571 4.58101L14.175 5.91574C14.1375 5.93866 14.1106 5.9757 14.1003 6.01847C14.09 6.0614 14.0972 6.10657 14.1201 6.14411L14.7612 7.1921C14.8091 7.27032 14.9112 7.29507 14.9896 7.24724L17.0725 5.97304V8.41489C17.0725 8.50657 17.1469 8.58097 17.2386 8.58097H18.4671C18.5587 8.58097 18.6331 8.50657 18.6331 8.41489V5.97313L20.7161 7.24715C20.7943 7.29499 20.8967 7.27032 20.9444 7.19218L21.5856 6.14411C21.6085 6.10657 21.6157 6.0614 21.6054 6.01855C21.5952 5.97562 21.5682 5.93875 21.5306 5.91574Z" fill="#de350b" /></svg>
                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>Tests</strong></span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>FixVersion</strong> filled and not yet released</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Architecture Decision Record (<strong>ADR</strong>)</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
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