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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MGNLRESTUI-5] UI should fail gracefully when Rest Datasource is offline</title>
                <link>https://jira.magnolia-cms.com/browse/MGNLRESTUI-5</link>
                <project id="16884" key="MGNLRESTUI">Magnolia REST Client UI</project>
                    <description>&lt;p&gt;As an AdminCentral user, I don&apos;t want to get giant red bars with cryptic exception errors when a connected REST endpoint is not available, because it scares me and does not help me understand why AdminCentral is not working.&lt;/p&gt;

&lt;p&gt;Currently if a REST endpoint is not available an exception is thrown resulting in a big red error bar. This is at least true in a browser app, and is probably true in Select and Link fields or anywhere a REST datasource is used (Search results supplier?). (To verify)&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;58528_thumb&quot; href=&quot;https://jira.magnolia-cms.com/secure/attachment/58528/58528_connection-refused.png&quot; title=&quot;connection-refused.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;58528&quot; file-preview-title=&quot;connection-refused.png&quot;&gt;&lt;img src=&quot;https://jira.magnolia-cms.com/secure/thumbnail/58528/_thumb_58528.png&quot; style=&quot;border: 0px solid black&quot; role=&quot;presentation&quot;/&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;UI elements that can have a REST Datasource should be able to gracefully handle the endpoint being unavailable. Probably showing a clear message where the content would normally be displayed - in the App, in the Chooser, in the Select field, etc. Something like &quot;Content not available. Please try again later. If this problem persists contact your system administrator.&quot;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Maybe this needs to be solved in each UI element? Or maybe the REST Datasource can return a fake content item with the &quot;Content service is not available&quot; message.&lt;/p&gt;</description>
                <environment></environment>
        <key id="80058">MGNLRESTUI-5</key>
            <summary>UI should fail gracefully when Rest Datasource is offline</summary>
                <type id="14" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10895&amp;avatarType=issuetype">Story</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="11">Done</resolution>
                                        <assignee username="thien.quach">Quach Hao Thien</assignee>
                                    <reporter username="czimmermann">Christopher Zimmermann</reporter>
                        <labels>
                    </labels>
                <created>Thu, 3 Oct 2019 14:18:01 +0200</created>
                <updated>Fri, 20 Aug 2021 11:38:38 +0200</updated>
                            <resolved>Wed, 11 Dec 2019 10:25:10 +0100</resolved>
                                                    <fixVersion>1.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
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                                <comments>
                            <comment id="204534" author="thien.quach" created="Fri, 6 Dec 2019 03:22:40 +0100"  >&lt;p&gt;&lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=czimmermann&quot; class=&quot;user-hover&quot; rel=&quot;czimmermann&quot;&gt;czimmermann&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;to the idea displaying the fake content&#160;&quot;Content service is not available&quot; in UI component, it cannot be handled from REST datasource, since the ui component has been configured before data are fetched, if data&apos;s structure is not mapped with the component&apos;s structure, exception will happen.&lt;/p&gt;

&lt;p&gt;Therefore I think this should be solved in each UI component not from datasource. Every component which has datasource (not only Rest Datasource) should have a default row (row for Grid, or item for Select) or any fallback solution to notify &quot;Data is not available&quot;.&lt;/p&gt;</comment>
                            <comment id="204719" author="czimmermann" created="Mon, 9 Dec 2019 14:03:23 +0100"  >&lt;p&gt;OK - thanks for the feedback.&lt;br/&gt;
What do you think can be covered in the scope of this ticket?&lt;br/&gt;
Do you think we need a new ticket for each UI element?&lt;br/&gt;
Or how do you advise to proceed?&lt;/p&gt;</comment>
                            <comment id="204765" author="thien.quach" created="Tue, 10 Dec 2019 02:53:52 +0100"  >&lt;p&gt;&quot;Data is not available&quot; not only caused by JsonDatasource but also other Datasource, and this relates to behavior of each element, I think you should create separate tickets for each UI elements&lt;/p&gt;</comment>
                            <comment id="204960" author="czimmermann" created="Wed, 11 Dec 2019 11:33:22 +0100"  >&lt;p&gt;Please add a comment to the ticket describing what has been implemented.&lt;/p&gt;</comment>
                            <comment id="205071" author="thien.quach" created="Thu, 12 Dec 2019 03:02:51 +0100"  >&lt;p&gt;for QA:&lt;/p&gt;

&lt;p&gt;Any exception during REST datasource fetching will not appear on Banner of apps, but only be printed on LOG.&lt;/p&gt;</comment>
                            <comment id="205141" author="czimmermann" created="Thu, 12 Dec 2019 13:36:13 +0100"  >&lt;p&gt;Thanks&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="58528" name="connection-refused.png" size="107719" author="czimmermann" created="Thu, 3 Oct 2019 14:18:53 +0200"/>
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                                                        <span>Doc/release notes changes? Comment present?</span>

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                                                        <span>Downstream builds green?</span>

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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Solution information and context easily available?</span>

                        </span>
                    </div>
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                                    </div>
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>Tests</strong></span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>FixVersion</strong> filled and not yet released</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
                                <svg width="22" height="22" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" class="unchecked"><rect fill="#EFF4FB" height="17.5" rx="2.5" stroke="#ADBBD0" width="18" x="0.44141" y="3.94141"/></svg>
                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Architecture Decision Record (<strong>ADR</strong>)</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
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