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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MGNLSSO-92] Infinite redirection loop after &quot;Connection lost. Trying to reconnect...&quot; message</title>
                <link>https://jira.magnolia-cms.com/browse/MGNLSSO-92</link>
                <project id="15486" key="MGNLSSO">Single Sign On</project>
                    <description>&lt;p&gt;Login to a subscription -&amp;gt; logout -&amp;gt; login again leads to a too many redirections error&lt;/p&gt;

&lt;p&gt;After debugging this problem I discovered that 2 different behaviors are happening based on the following use cases:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;When the user is not member of the subscription-owners Okta group, like for example our internal users (for example the mine ruben.martin@magnolia-cms.com), the login after logging out works fine and involves the following requests:
	&lt;ul&gt;
		&lt;li&gt;&lt;a href=&quot;https://id.magnolia-cloud.com/login/step-up/redirect?stateToken=00AaC5K9hqXO-EPANVVtu3Vgc_AUoijbLo4rkiJvfQ&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://id.magnolia-cloud.com/login/step-up/redirect?stateToken=00AaC5K9hqXO-EPANVVtu3Vgc_AUoijbLo4rkiJvfQ&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=HLEmuFtW8G-AF6h6-2wHuYie4y845ElaiwUcYNHuaJA&amp;amp;state=9c07f280b6&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=HLEmuFtW8G-AF6h6-2wHuYie4y845ElaiwUcYNHuaJA&amp;amp;state=9c07f280b6&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral&lt;/a&gt;&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;When the user is member of the subscription-owners Okta group, like for example the ones that are using @Edwin and @Alberto, the login after logging out DOESN&apos;T work and involves the following requests:
	&lt;ul&gt;
		&lt;li&gt;&lt;a href=&quot;https://id.magnolia-cloud.com/login/step-up/redirect?stateToken=00Oe7AJPw3kfClx9IW1u6MUjUXR3fU7KLoc9n935qk&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://id.magnolia-cloud.com/login/step-up/redirect?stateToken=00Oe7AJPw3kfClx9IW1u6MUjUXR3fU7KLoc9n935qk&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=cYYwcBxZMrWo3KM_iHjOIcC2djYO3vMYxoSxiI3ZsRQ&amp;amp;state=32676da0f5&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=cYYwcBxZMrWo3KM_iHjOIcC2djYO3vMYxoSxiI3ZsRQ&amp;amp;state=32676da0f5&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral?code=cYYwcBxZMrWo3KM_iHjOIcC2djYO3vMYxoSxiI3ZsRQ&amp;amp;state=32676da0f5&amp;amp;client_name=OidcClient&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral?code=cYYwcBxZMrWo3KM_iHjOIcC2djYO3vMYxoSxiI3ZsRQ&amp;amp;state=32676da0f5&amp;amp;client_name=OidcClient&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://id.magnolia-cloud.com/oauth2/auso366be8ws5S3sc416/v1/authorize?scope=openid+profile+email&amp;amp;response_type=code&amp;amp;redirect_uri=https%3A%2F%2Fauthor-oawk5s5aiwgktly8.saas.magnolia-cloud.com%2F.auth%3Fclient_name%3DOidcClient&amp;amp;state=16795b6960&amp;amp;code_challenge_method=S256&amp;amp;client_id=0oa1aob2otaEWuxXX417&amp;amp;code_challenge=Un7hjUrC8e-la8lSaDFhcFhKTcQdVc9yq1xcDO2RTS8&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://id.magnolia-cloud.com/oauth2/auso366be8ws5S3sc416/v1/authorize?scope=openid+profile+email&amp;amp;response_type=code&amp;amp;redirect_uri=https%3A%2F%2Fauthor-oawk5s5aiwgktly8.saas.magnolia-cloud.com%2F.auth%3Fclient_name%3DOidcClient&amp;amp;state=16795b6960&amp;amp;code_challenge_method=S256&amp;amp;client_id=0oa1aob2otaEWuxXX417&amp;amp;code_challenge=Un7hjUrC8e-la8lSaDFhcFhKTcQdVc9yq1xcDO2RTS8&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=PM03YL4R2efvw1yNHKlFwBgeBCNoKKvzlgzU-ZdHVGs&amp;amp;state=16795b6960&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.auth?client_name=OidcClient&amp;amp;code=PM03YL4R2efvw1yNHKlFwBgeBCNoKKvzlgzU-ZdHVGs&amp;amp;state=16795b6960&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral?code=PM03YL4R2efvw1yNHKlFwBgeBCNoKKvzlgzU-ZdHVGs&amp;amp;state=16795b6960&amp;amp;client_name=OidcClient&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://author-oawk5s5aiwgktly8.saas.magnolia-cloud.com/.magnolia/admincentral?code=PM03YL4R2efvw1yNHKlFwBgeBCNoKKvzlgzU-ZdHVGs&amp;amp;state=16795b6960&amp;amp;client_name=OidcClient&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;&lt;a href=&quot;https://id.magnolia-cloud.com/oauth2/auso366be8ws5S3sc416/v1/authorize?scope=openid+profile+email&amp;amp;response_type=code&amp;amp;redirect_uri=https%3A%2F%2Fauthor-oawk5s5aiwgktly8.saas.magnolia-cloud.com%2F.auth%3Fclient_name%3DOidcClient&amp;amp;state=a3713e4d98&amp;amp;code_challenge_method=S256&amp;amp;client_id=0oa1aob2otaEWuxXX417&amp;amp;code_challenge=udKkjKIuN7aolB6TqRdJjnXes22OSQmgZMNoxSssBys&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://id.magnolia-cloud.com/oauth2/auso366be8ws5S3sc416/v1/authorize?scope=openid+profile+email&amp;amp;response_type=code&amp;amp;redirect_uri=https%3A%2F%2Fauthor-oawk5s5aiwgktly8.saas.magnolia-cloud.com%2F.auth%3Fclient_name%3DOidcClient&amp;amp;state=a3713e4d98&amp;amp;code_challenge_method=S256&amp;amp;client_id=0oa1aob2otaEWuxXX417&amp;amp;code_challenge=udKkjKIuN7aolB6TqRdJjnXes22OSQmgZMNoxSssBys&lt;/a&gt;&lt;/li&gt;
		&lt;li&gt;... and so on until getting the too many redirections error&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Consolidated additional info from the previous related ticket &lt;a href=&quot;https://jira.magnolia-cms.com/browse/MGNLSSO-87&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://jira.magnolia-cms.com/browse/MGNLSSO-87&lt;/a&gt;&#160;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;We noticed this issue in our own cloud first, and then in the following Okta forum post: &lt;a href=&quot;https://devforum.okta.com/t/magnolia-sso-single-sign-on-with-okta-too-many-redirects/18031&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://devforum.okta.com/t/magnolia-sso-single-sign-on-with-okta-too-many-redirects/18031&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Also, the following commit helped to avoid the issue right after logout: &lt;a href=&quot;https://git.magnolia-cms.com/projects/ENTERPRISE/repos/magnolia-sso/commits/a7698bbf1fe17e361456aac3b8a8d9caa5487d90&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://git.magnolia-cms.com/projects/ENTERPRISE/repos/magnolia-sso/commits/a7698bbf1fe17e361456aac3b8a8d9caa5487d90&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;The problem still happened when the Magnolia session expired, thus why we aligned the sessions increasing Magnolia&apos;s up to 2 hours.&lt;/li&gt;
	&lt;li&gt;Which unfortunately still didn&apos;t fix the issue completely.&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="103674">MGNLSSO-92</key>
            <summary>Infinite redirection loop after &quot;Connection lost. Trying to reconnect...&quot; message</summary>
                <type id="3" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10898&amp;avatarType=issuetype">Task</type>
                                            <priority id="2" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/critical.svg">Critical</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="1">Fixed</resolution>
                                        <assignee username="efochr">Evzen Fochr</assignee>
                                    <reporter username="rmartinr">Rub&#233;n Mart&#237;n Romero</reporter>
                        <labels>
                            <label>blocked</label>
                    </labels>
                <created>Thu, 14 Oct 2021 15:12:52 +0200</created>
                <updated>Fri, 17 Feb 2023 12:01:31 +0100</updated>
                            <resolved>Thu, 27 Jan 2022 00:02:20 +0100</resolved>
                                                    <fixVersion>2.0.3</fixVersion>
                    <fixVersion>3.0.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>7</watches>
                                                                                                                <comments>
                            <comment id="280017" author="rmartinr" created="Mon, 18 Oct 2021 11:26:53 +0200"  >&lt;p&gt;Cloding this task, since is duplicated with CLOUD-940, which is already in progress by &lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=jalonso&quot; class=&quot;user-hover&quot; rel=&quot;jalonso&quot;&gt;jalonso&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="280019" author="jalonso" created="Mon, 18 Oct 2021 11:44:23 +0200"  >&lt;p&gt;Hey &lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=rmartinr&quot; class=&quot;user-hover&quot; rel=&quot;rmartinr&quot;&gt;rmartinr&lt;/a&gt;, this is a followup ticket as CLOUD-940 is just a temporary solution&lt;/p&gt;</comment>
                            <comment id="280034" author="rmartinr" created="Mon, 18 Oct 2021 13:08:06 +0200"  >&lt;p&gt;Ahhh ok, got it. I saw exactly the same title and description in both and I thought that it was accidentally duplicated :S&lt;/p&gt;</comment>
                            <comment id="285330" author="JIRAUSER21783" created="Wed, 24 Nov 2021 14:45:48 +0100"  >&lt;p&gt;Reproduced again today on latest version (version 2 - created 16-11-2021) of Magnolia/subscription image. Happens only after reaching the &quot;Connection lost. Trying to reconnect...&quot; message after a longer period of inactivity.&lt;/p&gt;

&lt;p&gt;Once the page is reloaded, endless redirect error is displayed.&#160;&lt;/p&gt;</comment>
                            <comment id="286239" author="JIRAUSER21783" created="Wed, 1 Dec 2021 10:25:05 +0100"  >&lt;p&gt;We&apos;ll set up an instance without Jesus&apos;s patch and reach out to Okta for help.&#160;&lt;/p&gt;</comment>
                            <comment id="286586" author="jfranco" created="Fri, 3 Dec 2021 11:21:35 +0100"  >&lt;p&gt;In production, after one hour, I have seen these multiple redirections in the browser&lt;/p&gt;</comment>
                            <comment id="290127" author="efochr" created="Thu, 6 Jan 2022 10:17:00 +0100"  >&lt;p&gt;According to description provided by @Rub&#233;n I will try to confirm that problem is in user rights.&lt;br/&gt;
 &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;88989_thumb&quot; href=&quot;https://jira.magnolia-cms.com/secure/attachment/88989/88989_screenshot-1.png&quot; title=&quot;screenshot-1.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;88989&quot; file-preview-title=&quot;screenshot-1.png&quot;&gt;&lt;img src=&quot;https://jira.magnolia-cms.com/secure/thumbnail/88989/_thumb_88989.png&quot; style=&quot;border: 0px solid black&quot; role=&quot;presentation&quot;/&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;If it is true we need to add sso-auth-functionality role to all groups that will allow access to &apos;/.auth*&apos; . This role should be defined in sso module&lt;/p&gt;</comment>
                    </comments>
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