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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
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    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MGNLUI-6396] Throw more human readable error messages instead of uninformative exceptions</title>
                <link>https://jira.magnolia-cms.com/browse/MGNLUI-6396</link>
                <project id="10625" key="MGNLUI">Magnolia UI</project>
                    <description>&lt;h1&gt;&lt;a name=&quot;Currentsituation&quot;&gt;&lt;/a&gt;Current situation&lt;/h1&gt;

&lt;p&gt;In many situations, the user is faced with exceptions with little additional information. They do not know what caused a problem, they do not&#160;know what information to pass on to the administrator and the situation is quite unprofessional sometimes with stack traces in a foreign language. See example steps to reproduce below.&lt;/p&gt;
&lt;h1&gt;&lt;a name=&quot;Desiredsituation&quot;&gt;&lt;/a&gt;Desired situation&lt;/h1&gt;

&lt;p&gt;In this &lt;a href=&quot;https://wiki.magnolia-cms.com/pages/viewpage.action?spaceKey=PDNOTES&amp;amp;title=User+Experience+Cell+Log&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;old page&lt;/a&gt; there was this agreement, without associated Jira ticket&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;&lt;b&gt;Exceptions/Stack traces in error messages &amp;amp; whoops page&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;font color=&quot;#172b4d&quot;&gt;We want to&#160;&lt;/font&gt;&lt;b&gt;get rid of exception names and stack traces&lt;/b&gt;&lt;font color=&quot;#172b4d&quot;&gt;. They are not user-friendly, but admin-friendly at best&lt;/font&gt;
	&lt;ul&gt;
		&lt;li&gt;We want to&#160;&lt;em&gt;point to the server logs&lt;/em&gt;&lt;font color=&quot;#172b4d&quot;&gt;&#160;for more details.&lt;/font&gt;&lt;/li&gt;
		&lt;li&gt;&lt;font color=&quot;#172b4d&quot;&gt;We have to&#160;&lt;/font&gt;&lt;em&gt;carry either an error code or timestamp&lt;/em&gt;&lt;font color=&quot;#172b4d&quot;&gt;&#160;that the normal user can forward to the admin&lt;/font&gt;&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;We want&#160;&lt;b&gt;more human-readable error messages&lt;/b&gt;
	&lt;ul&gt;
		&lt;li&gt;e.g. convention for i18n keys for exception types (already done for login screen!)&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;
&lt;/blockquote&gt;
&lt;p&gt;&lt;font color=&quot;#172b4d&quot;&gt;Another thing to consider is to throw custom Magnolia Exceptions so we can distinguish exceptions that we&#160;know hold the information we want to show to the user eventually (localized)&lt;/font&gt;&lt;/p&gt;
&lt;h2&gt;&lt;a name=&quot;ExampleStepstoreproduce&quot;&gt;&lt;/a&gt;Example Steps to reproduce&lt;/h2&gt;

&lt;p&gt;Go to JCR Browser and attempt to export any contact.&lt;/p&gt;
&lt;h2&gt;&lt;a name=&quot;Actualresult&quot;&gt;&lt;/a&gt;Actual result&lt;/h2&gt;

&lt;p&gt;Red banner&#160;**&#160;is shown with message &quot;An error occurred while executing an action.&quot; with description &quot;Action execution failed for action: export&quot;&lt;/p&gt;
&lt;h2&gt;&lt;a name=&quot;Expectedresult&quot;&gt;&lt;/a&gt;Expected result&lt;/h2&gt;

&lt;p&gt;A popup, notification, or error banner with a meaningful user-facing maybe even translated message that helps the user&#160;understand the problem and point him to a solution or to whom they should turn with questions.&lt;/p&gt;</description>
                <environment></environment>
        <key id="92740">MGNLUI-6396</key>
            <summary>Throw more human readable error messages instead of uninformative exceptions</summary>
                <type id="13" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10887&amp;avatarType=issuetype">Epic</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="1" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
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                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="sdemocko">&#352;imon Demo&#269;ko</reporter>
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                <created>Tue, 10 Nov 2020 07:03:19 +0100</created>
                <updated>Wed, 10 Mar 2021 13:15:46 +0100</updated>
                                                                                <due></due>
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