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<channel>
    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
    </build-info>


<item>
            <title>[MGNLWORKFLOW-192] Sending email notifications from workflow missing</title>
                <link>https://jira.magnolia-cms.com/browse/MGNLWORKFLOW-192</link>
                <project id="10622" key="MGNLWORKFLOW">Magnolia Workflow Module</project>
                    <description>&lt;p&gt;In Magnolia 4.x it is possible to configure if emails will be sent to the editors. &lt;/p&gt;

&lt;p&gt;In Magnolia 5 this has to be implemented manually. I&apos;d say that 80 % of editors want to get notifications in their email inbox, not only in Pulse.&lt;/p&gt;</description>
                <environment></environment>
        <key id="35962">MGNLWORKFLOW-192</key>
            <summary>Sending email notifications from workflow missing</summary>
                <type id="4" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10890&amp;avatarType=issuetype">Improvement</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Not an issue</resolution>
                                        <assignee username="ejervidalo">Espen Jervidalo</assignee>
                                    <reporter username="rainer">Rainer Blumenthal</reporter>
                        <labels>
                            <label>support</label>
                    </labels>
                <created>Fri, 17 Jan 2014 13:52:20 +0100</created>
                <updated>Tue, 18 Mar 2014 12:36:49 +0100</updated>
                            <resolved>Mon, 17 Mar 2014 13:58:26 +0100</resolved>
                                    <version>5.0</version>
                    <version>5.2.1</version>
                                    <fixVersion>5.3</fixVersion>
                                    <component>Base</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                                                                <comments>
                            <comment id="78077" author="runger" created="Fri, 17 Jan 2014 14:20:48 +0100"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;As an idea, might it be possible to implement this in Pulse rather than in the Workflow module?&lt;br/&gt;
Perhaps by adding a feature to Pulse that messages can be forwarded by email as well as appearing in the UI?&lt;/p&gt;

&lt;p&gt;Regards from Vienna,&lt;/p&gt;

&lt;p&gt;Richard&lt;/p&gt;</comment>
                            <comment id="78220" author="had" created="Mon, 20 Jan 2014 09:13:52 +0100"  >&lt;p&gt;@Richard I like this proposal.&lt;/p&gt;

&lt;p&gt;@Rainer Even in Magnolia 4 it was not &quot;out of the box&quot; you had to modify workflow and enable it. The only difference was that in the xml workflow definition there was commented out section that you could uncomment, while in M5 there is no commented out xml since you are using the eclipse plugin to build workflows visually.&lt;/p&gt;</comment>
                            <comment id="78235" author="rainer" created="Mon, 20 Jan 2014 10:06:13 +0100"  >&lt;p&gt;@Jan: You are completely right. I am fully aware of that, what I want to say is:&lt;/p&gt;

&lt;p&gt;In the past this could be solved by configuration (nearly no costs for the customer) - now it has to be solved programmatically: plan, implement, QA, delivery. So I consider this as a step back, that&apos;s why we decided to create this ticket for a missing feature.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Hint from my colleague:&lt;/b&gt; You still have a workflow notification email in your mail module.&lt;/p&gt;</comment>
                            <comment id="81350" author="ejervidalo" created="Mon, 17 Mar 2014 13:58:26 +0100"  >&lt;p&gt;Extending the publication process to send emails is explained as a step-by-step tutorial in &lt;a href=&quot;http://documentation.magnolia-cms.com/display/DOCS/Creating+a+custom+workflow+process&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://documentation.magnolia-cms.com/display/DOCS/Creating+a+custom+workflow+process&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="81354" author="runger" created="Mon, 17 Mar 2014 14:17:31 +0100"  >
&lt;p&gt;Hi - I see you have closed this issue.&lt;/p&gt;

&lt;p&gt;However, your resolution ignores the inputs from Rainer and myself:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;we are aware the email notification can be added programmatically by editing the workflow&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;1) Rainer&apos;s point was that most customers using workflow will want this feature, and having to program it into the workflow each time isn&apos;t very user friendly. Why not put it in the workflow from the outset, and make it configurable by JCR property.&lt;/p&gt;

&lt;p&gt;2) My point was: what about the other pulse messages? Why not add this feature to pulse, on a per-user basis? In this way each user could configure whether they receive their pulse messages also by email... &lt;/p&gt;

&lt;p&gt;I don&apos;t feel this ticket should be closed yet.&lt;/p&gt;
</comment>
                            <comment id="81356" author="rainer" created="Mon, 17 Mar 2014 14:34:59 +0100"  >&lt;p&gt;I am completely with Richard ... each Magnolia project we offer to a customer would be 1-2 days more expensive, just because we would have to:&lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;plan, implement, QA, deliver&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;the workflow mail sending.&lt;/p&gt;</comment>
                            <comment id="81416" author="runger" created="Tue, 18 Mar 2014 11:18:34 +0100"  >&lt;p&gt;I can only comment on this issue, but as the reporter you might be able to reopen it, Rainer...&lt;/p&gt;</comment>
                            <comment id="81424" author="rainer" created="Tue, 18 Mar 2014 11:43:06 +0100"  >&lt;p&gt;No, i can just clone it. &lt;img class=&quot;emoticon&quot; src=&quot;https://jira.magnolia-cms.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                            <comment id="81427" author="ejervidalo" created="Tue, 18 Mar 2014 12:18:59 +0100"  >&lt;p&gt;Hi,&lt;br/&gt;
I opened a discussion on this issue internally and this should ideally be added as pulse feature in a later release. I will create an issue for it and link it.&lt;/p&gt;

&lt;p&gt;If you want a quickfix for this without having to touch the jBPM processes, you can extend the NotificationWorkItemHandlers to send emails after the pulse was notified.&lt;/p&gt;</comment>
                    </comments>
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                                                        <span>Downstream builds green?</span>

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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Solution information and context easily available?</span>

                        </span>
                    </div>
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                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>Tests</strong></span>

                        </span>
                    </div>
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                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>FixVersion</strong> filled and not yet released</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Architecture Decision Record (<strong>ADR</strong>)</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
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