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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MKTAUT-126] DOC: Clarify that we connect to Salesforce CRM Sales Cloud </title>
                <link>https://jira.magnolia-cms.com/browse/MKTAUT-126</link>
                <project id="16785" key="MKTAUT">Marketing Automation</project>
                    <description>&lt;p&gt;After a number of queries from Custom Success and Sales, it became clear that there&apos;s confusion on what exact SF platform the Marketing Automation pack connects to.&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;I would suggest to address this in making a more explicit reference in the documentation, which connector we&apos;ve been building and testing against&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Clarifications reached so far:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Our Marketing Automation SF connector is currently Sales Cloud&#160;&lt;img class=&quot;emoticon&quot; src=&quot;https://jira.magnolia-cms.com/images/icons/emoticons/check.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&#160;&lt;/li&gt;
	&lt;li&gt;Sales Cloud is one of the 2 x CRMs that SF offers
	&lt;ul&gt;
		&lt;li&gt;The second CRM platform for them being Service Cloud&#160;
		&lt;ul&gt;
			&lt;li&gt;not built against, not tested so far (Mar 2021)&#160;&lt;img class=&quot;emoticon&quot; src=&quot;https://jira.magnolia-cms.com/images/icons/emoticons/warning.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&#160;&#160;&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Our Marketing Automation SF connector is not SF Marketing Cloud&#160;&lt;img class=&quot;emoticon&quot; src=&quot;https://jira.magnolia-cms.com/images/icons/emoticons/error.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&#160;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Further useful information&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;We integrated with Salesforce using this API&#160;&lt;a href=&quot;https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm&lt;/a&gt;,
	&lt;ul&gt;
		&lt;li&gt;Salesforce named it &#8220;Lightning Platform REST API&#8221;&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;If our customers have&#160;&lt;b&gt;Salesforce edition&lt;/b&gt;&#160;that supports the API above (check &#8220;Web Services API&#8221; row in this link&#160;&lt;a href=&quot;https://www.salesforce.com/editions-pricing/sales-cloud/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.salesforce.com/editions-pricing/sales-cloud/&lt;/a&gt;, so the editions should be Professional, Enterprise and Unlimited&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="97015">MKTAUT-126</key>
            <summary>DOC: Clarify that we connect to Salesforce CRM Sales Cloud </summary>
                <type id="3" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10898&amp;avatarType=issuetype">Task</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="1">Fixed</resolution>
                                        <assignee username="jlegendre">Julie Legendre</assignee>
                                    <reporter username="ldelnevo">Laura Delnevo</reporter>
                        <labels>
                    </labels>
                <created>Wed, 17 Mar 2021 12:57:08 +0100</created>
                <updated>Thu, 18 Mar 2021 14:25:23 +0100</updated>
                            <resolved>Thu, 18 Mar 2021 14:25:23 +0100</resolved>
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