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    <title>Magnolia - Issue tracker</title>
    <link>https://jira.magnolia-cms.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-uk</language>    <build-info>
        <version>9.4.2</version>
        <build-number>940002</build-number>
        <build-date>19-01-2023</build-date>
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<item>
            <title>[MKTAUT-8] [RESEARCH] Functionality to get external traits into MGNL</title>
                <link>https://jira.magnolia-cms.com/browse/MKTAUT-8</link>
                <project id="16785" key="MKTAUT">Marketing Automation</project>
                    <description>&lt;p&gt;AC&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Research External systems (Marketo and Salesforce) to figure out what kind of traits they provide
	&lt;ul&gt;
		&lt;li&gt;Is our Segments capabilities sufficient? meaning what Marketo provides, can we consume them right away or do we need something else?&lt;/li&gt;
		&lt;li&gt;Do they have an API to get those segments to our side?
		&lt;ul&gt;
			&lt;li&gt;Are those APIs expose what we need or not?&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="78157">MKTAUT-8</key>
            <summary>[RESEARCH] Functionality to get external traits into MGNL</summary>
                <type id="14" iconUrl="https://jira.magnolia-cms.com/secure/viewavatar?size=xsmall&amp;avatarId=10895&amp;avatarType=issuetype">Story</type>
                                            <priority id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/priorities/neutral.gif">Neutral</priority>
                        <status id="6" iconUrl="https://jira.magnolia-cms.com/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="11">Done</resolution>
                                        <assignee username="chuong.doan">Chuong Doan Huy</assignee>
                                    <reporter username="ilgun">Ilgun Ilgun</reporter>
                        <labels>
                    </labels>
                <created>Thu, 25 Jul 2019 16:26:15 +0200</created>
                <updated>Fri, 17 Apr 2020 07:15:34 +0200</updated>
                            <resolved>Tue, 14 Apr 2020 12:55:09 +0200</resolved>
                                                                        <due></due>
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                                <comments>
                            <comment id="214861" author="ldelnevo" created="Tue, 31 Mar 2020 10:52:49 +0200"  >&lt;p&gt;Does Mgnl fetch from the ext system just the traits (gender), and when visitors visit Mgnl site we keep check traits on the ext system? Or does Mgnl fetch those visitor profiles and store them on Mgnl side (when we check traits, we don&apos;t go back to the ext system anymore)?&lt;/p&gt;</comment>
                            <comment id="216090" author="chuong.doan" created="Mon, 13 Apr 2020 09:11:06 +0200"  >&lt;p&gt;Hi &lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=ilgun&quot; class=&quot;user-hover&quot; rel=&quot;ilgun&quot;&gt;ilgun&lt;/a&gt;, &lt;a href=&quot;https://jira.magnolia-cms.com/secure/ViewProfile.jspa?name=ldelnevo&quot; class=&quot;user-hover&quot; rel=&quot;ldelnevo&quot;&gt;ldelnevo&lt;/a&gt;, here is some information after research :&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Marketo and Salesforce traits are different from Magnolia&apos;s traits. While Magnolia traits are using browsing information (cookie, ip...) or general information (date) to serving different variants of pages, components...Marketo and Salesforce&apos;s traits based entirely on FORM&apos;s FIELDS, for example gender, age, email...which user already input&lt;/li&gt;
	&lt;li&gt;Marketo&apos;s and Salesforce&apos;s filtering based on generic comparison like : &lt;span class=&quot;error&quot;&gt;&amp;#91;FieldA&amp;#93;&lt;/span&gt;&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;less than, equal to, greater than, contains...&amp;#93;&lt;/span&gt;&#160; &lt;span class=&quot;error&quot;&gt;&amp;#91;ValueB&amp;#93;&lt;/span&gt; while Magnolia is using specific hardcoded condition like country equals to &apos;abc&apos; or date from/to&lt;/li&gt;
	&lt;li&gt;Marketo is providing API to get overall information of created traits (segments), but not the detail how the condition/rule of traits are implemented, for example we can get segments named &apos;Geographical&apos; which have Asia, Europe...but no information how Asia is defined although in their system we define a list of country in the Asia type.&lt;/li&gt;
	&lt;li&gt;Salesforce is also not providing API to get those traits ( they see them like a filter to their form&apos;s list view)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Feel free to give your ideas and how to proceed next, thanks&lt;/p&gt;</comment>
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                                                        <span>Doc/release notes changes? Comment present?</span>

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                                                        <span>Downstream builds green?</span>

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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Solution information and context easily available?</span>

                        </span>
                    </div>
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                                    </div>
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>Tests</strong></span>

                        </span>
                    </div>
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                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
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                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span><strong>FixVersion</strong> filled and not yet released</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
                                                <div style="display: flex; align-items: flex-start; padding: 0; margin-left: 12px; float: none; font-size: 14px;">
                                                                <span style="padding-right: 5px; align-self: flex-start;">
                                <svg width="22" height="22" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" class="unchecked"><rect fill="#EFF4FB" height="17.5" rx="2.5" stroke="#ADBBD0" width="18" x="0.44141" y="3.94141"/></svg>
                        </span>
                                        <div style="cursor: default; text-align: left; flex-grow: 1; padding-right: 3px; margin-top: 2px;">
                                                
                                                
                                                <span >
                                                        <span>Architecture Decision Record (<strong>ADR</strong>)</span>

                        </span>
                    </div>
                                                                    <span style="padding-right: 1px; white-space: nowrap;">
                                                        
                                                        
                                                                                </span>
                                    </div>
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